JM0115

It really will make the cruise quite stressful to get in line to sign up for excursions. Hopefully they will fix it prior to sailing. We are lucky because we have most of our excursions booked. I would definitely look at independent tours at this point.

I called Azamara this morning, and was asked if I wanted a callback rather than wait on hold, did ask for the callback and received it almost exactly 5 hrs later. The CSR, I think her name was Kayla, was very nice. She apologized for the inconvenience and confirmed that we paid in full, but told me that we may not be able to log in or pick shore excursions prior to boarding our cruise at the end of May. They are hoping to have that fixed before that but no promises. She was very nice and clearly as frustrated as the rest of us but really was not able to do anything other than tell me that we were paid in full.

Agree. Train system in Japan is the best in the world and pretty easy to navigate. Kyoto train station is one of my favorites. Many places to eat!

We sail in May. Same here! No emails, no ability to see our cruise, no response to the support form. Don’t understand how they can have such poor, actually, no communication. I realize it will all work out on board but very frustrating as a first timer trying to try out AZ!

Has anyone docked in Volos on Azamara? If so what excursion did you do? Has anyone done Meteora from Volos on AZ excursion or private? Recommendations please.

I didn’t realize you were only there at night. Not sure either the bazaar or Hagia Sophia are open at night?

Try getting a private tour.

@uktog thanks. They give an extra hour so I should be safe with this.

I was going to use Welcome Pickups. 17:50 arrival. Was going to pick 18:50 for pick up to give it an hour to get bags and clear customs. Does that seem too long to you (1 hour)?

I agree. I’ve been through several migrations with millions of data points and you don’t migrate until the data is checked.

Yes.

Why a limited time?

We have all of our papers - I am sure it will be sorted out eventually as long as they do not cancel our cruise! The last time I could actually see our cruise showed that we owed $1800. Paid in full of course already! I see two choices, neither of which I am doing - ignore all of this or accept it and relax!

I know where you are coming from. That is really too bad that your TA messed up. Deep breaths. I am sure all will work out for you. We don't sail for almost two months and I wish we could see our upcoming cruises! Sigh!

When I log in I get no upcoming cruises. I tried to reset my password but did not receive an email. I am wondering if I should register again (with the same email)? Or maybe give it more time? We don't sail until May 28.

What e-mail address do you use for Azamara- and get a response?!? TIA

Still a work in progress.

Our cruise (May28) is now listed but is showing the wrong itinerary and says we owe money which we do not and it has the wrong OBC. Can’t book excursions yet it looks like. Deep breath! 🤞😀

Anyone use the metro from the airport to Athens?

I guess I got lucky?!

We don’t cruise until May 28th but I called them anyway. Got through in 3 min. Unfortunately they are only helping people who are cruising in the next 30 days as they said, but fyi they said they expect the website to be working by Monday 🤞.

Latest Website message:

That is great news! 🙂

We have used Luggage Forward in the past very successfully. If you use them, send the luggage to the ship. There is no reason to take it on the train with you if you don't need to. It's expensive but they know what they are doing!

Hope they got a refund! 😂