Times they are a changin'. So many people have everything on their phone now, I'm sure the demand for them simply is not there. As well, if you go through a TA, they can send you a pouch if you need - So mnay don't book through HAL. I don't even have my TA send my my docs. Such a waste of paper! I have a complete copy of everything (plane tickets, AirB&B info, all my HAL info) on my phone, my husband has the same, and I also have everthing saved on my IPad if my phone has a jammer.
L.