That guy is a clown. I was on the same voyage and had a blast. Sure we had a couple hiccups here and there, but nothing crazy.
Re: his complaint about venue sizes, what ship has room in one venue for every passenger on board? None!
His logic is regularly flawed, and it seemed like if things weren’t going exactly the way HE wanted them to, then obviously they were wrong. He clearly feels the need to sensationalize everything for clicks/ad dollars…