I can tell you that the Valentines Day special dinner at the Pinnacle Grill is sold out by all of the people on this sailing. The passengers that board on February 4 won’t even get a chance to book the special dinner.
How would that help? If everyone booked in advance the restaurants would still be oversubscribed and passengers would still be disappointed because they could not use items included in their HIA packages.
There are plenty of good reasons people may not make advance reservations and no one ever told these passengers that advance booking may be required to redeem these benefits. The real issue is that there really isn’t sufficient space available. But let’s take it a step further. Let’s assume that all of the passengers are internet savvy and are waiting for the day reservations open. Many passengers quickly make advance reservations and the restaurants completely book months prior to the cruise. Let’s assume you were out of town or weren’t available to make reservations as soon as the space opened up or perhaps you booked the cruise after reservations opened and you were not able to make advance reservations. Do you deserve any compassion? I would still feel sorry for you because it’s not always a choice.
I’ll try. People were disappointed that they couldn’t book specialty restaurants onboard because everything was booked up. These were benefits that were part of a HAL promotion. You said “too bad you should have booked earlier”. That seems harsh too a
or of us. Where’s the compassion?
Apparently you and I are smarter than the average bear. Many people didn’t book ahead and are now disappointed. It’s the same message for anyone hoping to use OBC to book specialty restaurants, go straight to the booking desk as soon as you board.
I’m currently on the Rotterdam and the hostess booking Specialty Restaurants is frustrated. We are just finishing Day 3 on the Rotterdam and the hostess bookings all of the Specialty Restaurants is frustrated. The Specialty Restaurants are nearly completely booked with people. Booking Have it All packages before they board and others that are cash paying customers. The reality is that people show up to book a restaurant from the Have it all promotion or someone with a lot of OBC can’t book restaurants because there isn’t any room. It seems like HAL has over promised the specialty dining under Have it All and is disappointing a lot of passengers that hope to book once onboard.
Here’s my solution. I would add an additional stop before boarding and make it like a Disney attraction. Before you board you would enter a separate holding area and watch the video and you are scanned when you leave. You then need to stop by your muster station to get checked in. It’s a shame we can’t get better voluntary compliance.
Here’s a sure fire way to know if Celebrity knows they are B2B cruises. Check your invoice to see if it shows a B2B discount on each cruise. Both cruises should show a discount. If they don’t contact your TA and ask why they didn’t get you the B2B discount.
Anyone on the current sailing should check their statement for erroneous charges. Even though you had the drink package, many people were still getting charged for drinks