Cheshire Blue

Best thing for X to do would be to arrange for their IT team to reverse the "cancellation" on the CP to save everyone the time and effort (and worry)

Last time I did it - it was quite a small bag and cost $50. Is that still the same ?

What is considered late ? What is normal closing times for bars on the ship - thinking of Sky Lounge / Martini Bar / Ensemble lounge / Sunset Bar / Casino - Sports bar ? Are any of them usually later than others ? Assume Casino would be - but any of the others ?

Perhaps someone who is on Silhouette now (or just got off) could kindly answer any of these questions and update

Anybody seen any update on this ? Do we need to be concerned that our drinks packages are suddenly showing as "cancelled" or can we just ignore it and put it down as a glitch / Celebrity IT problems ? Seems to be affecting a good number of people on here (and so I assume a lot more who are not on here) - so assume Celebrity are well aware of the issue ?

Likewise on the Silhouette out of Southampton at the end of this month (September). We have AI (upgraded to premium by Elevate) and it has been showing the Premium drinks package in the CP for the past few months. Today - its showing as cancelled. Assume its a glitch and will be sorted out. We have already checked in and have PALL on the Express Card - so hopefully will be OK

Fully agree with you - but to be fair, most people on holiday do not want the grief of an altercation (or worse). It's really for Celebrity (and other Lines) and the Pool Attendants to sort this sort of behaviour out.

I think that is correct. Elevate (purchased on top of regular AI) gives Premium drinks and some OBC (as well as the existing AI perks of Tips and basic WiFi). I note some posters (Posts 10 and 12) have suggested they got the upgraded Surf wifi as part of the Elevate package - which was a surprise to me ? (but I'll take it if they offer it 🙂 ............how would I know ?)

All sounds a bit of a faff ! Each to their own - but not for me !

This is very disappointing - and the reason why I always avoid short cruises (although you can get very loud and rude people on longer cruises as well) .

Thanks for responding - will look for the "$0.00" Appreciate can add / leave further tip 🙂

We are due on Silhouette next month and have pre purchased a dining package (several nights). I know that when we board we need to head for one of the restaurants and so arrange our dinner reservations. OK When we have the meal (note we also have the Premium drinks package) - do we have to sign for anything / show our sea pass card - so as to ensure the meal is "chalked off" our package ? I don't want to sign and then find the charge is added to our ship board account ? Sorry if I am overthinking this

What time is the earliest you can board ? We have a time slot of 11.30 for our cruise from Southampton next month - which seemed ok to me but am aware that folks who boarded the ship today in Southampton who also had a 11.30 boarding time - arrived early and were able to board at about 10.30 Is this normal ? Should we arrive early and hope we can get on ?

Thanks for the heads up. I think we are OK - having now checked in on line, our Express pass says PALL - so I think that's premium drinks and hopefully this code (PALL) will be showing on the Room Cards as well. If not - like you - I will be visiting Guest Relations 😉

This is correct. I am also on the Silhouette later this month and obtained the Elevate package as part of the deal when booking. This gave us $300 OBC (balcony cabin) and premium drinks. We already had AI - so we also get the Tips and basic WiFi included. It sounds like you should be similar. I understand Elevate had now been discontinued for new bookings

Thanks for this - good to know that guest services can make this happen. Disappointing that despite having the Premium package - they try to fob you off with prosecco

Cattier is OK - so good to know this. Thanks for your help.

good to know !

All very helpful - thanks for taking the time to respond. Although not as young as we used to be - happy to do quirky for one night 🙂

Looks like we will stay here the night before our cruise next month having drove down from NW during the day. Park the car overnight and then on to Cruise terminal to park with AB Parking ? for the duration of the cruise Anyone have any tips / experience of the Moxy / parking. Anywhere to eat (within walking distance that evening) ? Thanks for any help

If you are comfortable with the driving (which is what I would do) I'd suggest you aim to stop over twice - perhaps Yorkshire area and then Cotswolds / Oxford area. Then proceed to Southampton on the day of the cruise in time for early check in. Probably aim to just stop once on the way back - perhaps Derbyshire area (North of Birmingham anyway) If not comfortable driving - best seems to be direct train to London (perhaps stay over in London) and then train to Southampton Enjoy the cruise whatever We took our three children on the Disney Magic many years ago - they loved it (as did I ) Aged 2 or 3 is however very young - whilst they will no doubt love it, I suspect they will not remember too much of it and you may have to go back and do it again when they are a bit older as well ! Special times - enjoy while they are young

Mine says PALL. I assume (hope) this means All inclusive (wifi / tips etc) together with Premium drinks package Is that correct ? Many thanks

My cruise is still 6 weeks away so hopefully they will have Cattier (or perhaps Blue top) on board by then. From memory the Chandon was OK to drink (but it's not champagne - more akin to a Cava ?). Not tried the Celebrity Vintages - but sounds like best to avoid 🙂.

Thanks for the tip - if it necessary to complain, always politely. Yes Cattier is the champagne that I hope to be offered on the Premium package (but appreciate they do have some supply issues). As you say Chandon (a Californian sparkling wine - not a champagne) is on the classic package.

Thanks for doing this - really appreciated. Neither Chandon nor Celebrity Vintage are really champagnes - both sparkling wines. Whilst pleased to hear they are palatable - conscious that Celebrity promote the the premium package as having champagnes. They do definitely include some real champagnes in the package - but understand they also sometimes try to pass off lesser sparkling wines ! I'll see what they offer me on my cruise next month Thanks again for raising this