Hello all! I just finished reading every comment in this post (took me three days)! I was sad to watch Sthrngary's evolution from loving NCL and the Haven to looking elsewhere for his cruise vacations. But a big thank you for the butler letter, I am drafting my copy today!
One question: we originally booked a Club Balcony Suite, and this past weekend bit the bullet and upgraded to a Haven Courtyard Penthouse (we weren't eligible to bid). We are 89 days out from our cruise. When does the pre-concierge get in touch? I've searched and found conflicting information. If we are already past the window where they reach out, I want to get in contact with them, but if it's not for a while then of course I'll wait!
Thank you to Sthrngary and everyone else who has taken the time to add reviews, tips, tricks, and experiences!