I'll echo everyone else's reply. For the two sailings I've done, we met the attendant right away. But we did board pretty early, both times, and went right to the room. Using the app to let the attendant know we needed any sort of service was very effective. Did you try that?
We also noted the same sort of problems in the Galley the second time, when the ship was much more crowded. I left this feedback in the survey. I spoke with staff and they agreed that they are underrstaffed in the Galley. This should be solved by VV as they learn what they need, now that they are doing much better (closer to capacity). Our sailing in a little over 2 weeks will be almost at full capacity, so it'll be interesting to see if they've learned anything.