Jump to content

Perthlings

Members
  • Posts

    20
  • Joined

Everything posted by Perthlings

  1. Yes, this is what I submitted successfully in January for my March cruise. The only difference is I redacted my name (in red) for cruise critic only, I of course had my name on the image I submitted to stockperks. Everything else redacted here (in black) I redacted before sending to stockperks and they accepted it without issue.
  2. And to add to the inconsistency, I never did get a reply from Carnival Australia asking them to apply my OBC manually - but my travel companion got an email from them to say they had applied the credit, and she never got a response from her Stockperks application - other than the initial "Perk redeemed" autoresponse. Anyway, we both asked our travel agent for an updated invoice, they were emailed the same day and show the new OBC total.
  3. I got the confirmation within 7 hours. The "New Perk Redeemed" email came in at 12:45 and the "Successful OBC Application to Itinerary" at 19:19, both on the 31st of January (Perth time) But I applied for my travel partner's Stockperk on Friday morning and that one hasn't been approved yet, so it seems they are consistently inconsistent. Unfortunately - as already pointed out by others - that info is only available via your travel agent. You will need to ask them to generate you an up-to-date booking confirmation / tax invoice.
  4. While waiting for Carnival Australia to respond I figured I'd try the StockPerks method a third time - and to my huge surprise it worked this time 😯 So @XLCAPRIES it looks like Stockperks and/or Carnival UK have quietly fixed things in the background and haven't clearly communicated this to anyone. I do note that it says "onboard credit of AUD 250.0" when on my previous Cunard cruise I got USD 250.0 which is AUD 380. Hopefully that's just a problem with the message template, I guess I'll find out soon when I get my updated invoice.
  5. I got a reply from Carnival Australia 10 days after submitting my request through them Unfortunately it was a copy/paste response telling me to use StockPerks! So we've got: StockPerks (apparently) submitting our info to Carnival UK - who decline the request with "the reservation details are for a different cruise line" Carnival UK's email address telling us to talk to Carnival Australia And Carnival Australia telling us to use Stockperks. 😵 How hard can it be?
  6. All shareholders have to purchase from either the NYSE or the London stock exchange, and all bookings go via the same website (cunard.com) so I'm not sure why people in each region need to go via their specific team. For HAL shareholder benefits requests I've only ever used their global email address, and not had a problem. World_Cruise_Reservations AT hollandamerica.com as listed under their "NORTH AMERICA BRANDS" on the shareholder PDF. But when I emailed the UK address for my first Cunard cruise last year (because I made the assumption Cunard is a "UNITED KINGDOM BRAND") I got a reply telling me I had to talk to the Aussie crew instead. If I hadn't had that experience I would have been doubly confused about the "Your recent OBC claim was rejected by Cunard as the reservation details are for a different cruise line." I got when I tried stockperks. They seem to be running them as separate companies, depending on which country you've booked in, and even though it all goes to the same database they can't or won't help you. And instead of the useful response I got last year telling me to talk to Cunard Australia, I assume via stockperks they can only select from a set number of choices when rejecting it, so they respond with the ever helpful "a different cruise line" when they really mean "a different regional office for the same cruise line" On the plus side I still got USD$250 OBC, not the AUD$250 I was expecting after being told to deal with the Australia brand.
  7. Yes I'm pretty sure the new process is not available to Aussies. Which is unfortunate because the old process is slow and inefficient. I emailed the Carnival Australia address on Monday and the only response I've had so far is the automatic "We aim to respond within 2 - 3 working days of receiving your email."
  8. I just tried the new process for my upcoming Sydney-Tokyo cruise. My brokerage statement was accepted but within 24 hours after applying for the "Cunard" perk I got the email: Your recent OBC claim was rejected by Cunard as the reservation details are for a different cruise line. I had a similar problem for my previous cruise (my first time with Cunard) when I emailed their "UK brands" email address as listed at https://www.carnivalcorp.com/shareholder-information/shareholder-benefit/ but was told to email the Australian address instead. So perhaps the new process is only for US/UK cruises and we antipodeans need to stick to the old method for now. I'm grateful that at least Carnival corp has moved into the 20th century and allows emails, not so long ago snail-mail or fax was the only way.
  9. I found I kept having to get the person ironing to either move aside or stand real close to the ironing board to make room. At least on deck 4. And my beer belly isn't that big.
  10. And there's very little room between the ironing board and the aft bulkhead, so I preferred entering via the starboard door even though my stateroom was on the port side - but midships so it was only a minor diversion through stairwell A. That way I could avoid trying to squeeze past whoever was ironing at the time - at least until the iron broke about halfway through the voyage and wasn't fixed before the end.
  11. Hello, I can confirm the info you already have for Queen Elizabeth's Sydney-Tokyo repositioning cruise, and I also have the info for QE's Vancouver - Sydney repositioning and the following Sydney - Fremantle cruise: 10 Mar Sydney 11 Mar Black and White 12 Mar 13 Mar Cairns 14 Mar 15 Mar Alotau 16 Mar Red and Gold 17 Mar Rabaul 18 Mar 19 Mar Masquerade 20 Mar 21 Mar Guam 22 Mar 23 Mar Roaring Twenties 24 Mar 25 Mar Nagasaki 26 Mar Aburatsu 27 Mar 28 Mar Tokyo 19 Sep Vancouver 20 Sep Gala Evening 21 Sep 22 Sep San Francisco 23 Sep 24 Sep Black and White 25 Sep 26 Sep 27 Sep Honolulu 28 Sep Honolulu 29 Sep 30 Sep Masquerade 01 Oct (crossing IDL) 02 Oct 03 Oct 04 Oct 05 Oct Apia 06 Oct 07 Oct Red and Gold 08 Oct 09 Oct Auckland 10 Oct Auckland 11 Oct Tauranga 12 Oct Bay of islands (tender) 13 Oct 14 Oct Roaring Twenties 15 Oct 16 Oct Melbourne 17 Oct 18 Oct Sydney 19 Oct Black and White 20 Oct 21 Oct Airlie Beach (tender) 22 Oct Cairns 23 Oct 24 Oct Masquerade 25 Oct 26 Oct Darwin 27 Oct 28 Oct 29 Oct Bali (tender) 30 Oct Red and Gold 31 Oct 01 Nov Broome 02 Nov Roaring Twenties 03 Nov 04 Nov Geraldton (tender) 05 Nov Fremantle
  12. I'm on QE's Sydney-Tokyo repositioning cruise in March, and can confirm that today it still says: "The dress code will be available closer to departure."
  13. Also known as self-loading cargo in the aviation world.
×
×
  • Create New...