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ms sjsky

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About ms sjsky

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    New Jersey

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  1. I had a cruise for September that was canceled and since I only had paid the deposit I was happy to be notified that I could get 125% FCC instead of a refund. I got an email from MSC with the amount of the FCC and the following conditions: "Your 125% Future Cruise Credit certificate can be used on any sailing departing on or before Dec. 31, 2021 and applied at the time of booking toward stateroom upgrades, specialty dining, beverage packages, spa treatments and more. (It excludes government taxes & fees and prepaid items on your original booking, which will be refunded separately to the original form of payment within 60 days.) As an added level of comfort, if the Future Cruise Credit is unused by that date, you will automatically receive a full refund equal to the original amount paid" Since I want to see what the industry will look like before I commit, this seemed like a win-win situation since I could get my money back if I eventually decide not to cruise. However, the next day I receive another email from MSC with my FCC and these conditions: "To make it up to you, we’re offering you a Future Cruise Credit for the amount currently deposited on the original booking, plus an extra 25% bonus on that fare, to be used on any sailing departing on or before Dec. 31, 2021. This credit can be applied, at the time of booking, toward stateroom upgrades, specialty dining, beverage packages, spa treatments and more. (It excludes government taxes & fees and prepaid items on your original booking, which will be refunded separately to the original form of payment within 60 days.) As an added level of comfort, if the Future Cruise Credit is unused by that date, you will automatically receive a full refund equal to the original amount paid. If you prefer a refund, we will issue this within 60 days from the date requested. Click on the button below to download your Future Cruise Credit certificate and call us at 1-866-420-3584 to apply it to a new cruise booking, which must be made within the next 60 days." The first email never mentioned making a new booking within 60 days, I'd rather wait as long as possible to use it if I choose to do so. Does anyone know if FCC has to be used in 60 days, and if it isn't, do I lose the FCC and my chance to get a refund? Thanks for any infput
  2. What is the best way to request a refund? According to their contract terms "Cancellation of the Booking must be requested in writing (registered letter, email or fax) from the Passenger or Passenger’s Travel Agent and received by the Company" Or should I call. Thanks for your input
  3. Thanks for the great review and pictures! We'll be sailing for the first time on MSC in September on this ship. Is the MSC for Me app free to use for anyone, or do you need to sign up for a wifi package? I'm not tech savvy, but if I could use the app while on the ship then I will download it. Thanks.
  4. If you're asking this because of the Adult only policy before 7pm, I can't remember if they allowed kids in Spice H2O for the sailaway. I don't think it would be a big deal though since everyone is near the sides looking at the NYC skyline or the Statue of Liberty and you'll pass those 2 areas in about 10-15 minutes. There is a smoking area near the bar which is on the Statue of Liberty side if that bothers you.
  5. There was an early happy hour in O'Sheenans on the Escape for breakfast. They had Bloody Marys, Screwdrivers and Mimosas for $5.99. I've also brought on wine numerous times. I keep it in my carry on and wait for them to spot it in the xray machines and direct me to the table to pay. Sometimes they do, and sometimes they don't :-) My last transatlantic I had 6 bottles in a wine carrier bag and didn't have to pay corkage. That was out of Brooklyn and I didn't even see a table set up to pay the corkage fee!
  6. Just off the Escape last week. Spice H2O was the best. Can walk from side to side and the bar was open! We then went up to the top most sundeck (deck 20) for sailing under the Verazzano Bridge. It's a smaller space, no bar, but wasn't too crowded. Enjoy!
  7. We're on this cruise also and plan on dressing up! We were on a Halloween cruise on the Jade a few years back and like previous posters said, the majority don't dress up, but many do! My husband actually won a prize in the costume contest!
  8. If you go to Bermuda for the 3 days and get a $50 credit per day, can you use the $150 towards 1 excursion or do you need to book 3 different excursions on each day you are in port to get the credit?
  9. We disembarked in Civitavecchia in May and had tickets for the 9:16am express train to Rome. We self-disembarked at 7:30 and walked from the the ship to the train station. Got there by 8am and had plenty of time. If I knew ahead how easy it would be, I would have taken my time and had a nice breakfast before leaving the ship. If you can't carry your own luggage off the ship, they started calling some of the color tags around 7:15. On our cruise, they had the colored disembarked tags out 2 nights before we arrived at Civitavecchia, so if you need a specific time make sure you check near guest services to see if they're out. Instead of walking you can take the shuttle bus as posted above, I would leave the ship by 7:45 to allow enough time to find your luggage, and take the 2 buses to the train station for your 9:16 train.
  10. We always bring a couple extra plastic trash bags (13 gallon size for kitchen garbage). We used that inside the paper bag to send out our laundry. Was able to fit quite a bit.
  11. We disembarked, but our train wasn't until 9am. Not sure what time they started letting people off the ship, we heard the first announcements around 7:15am in our cabin and decided to head out then.
  12. We got off the Jade a couple weeks ago and walked from the ship to the train station. We saw the shuttle buses but they looked like they wouldn't leave until they were mostly filled, and we didn't want to wait. We got off the ship around 7:30am.
  13. Just got back from Rome and also had to pick up our tickets at the office. We had the email showing what time our reservation was for. Plenty of people there directing you on where to go. Go to the line where people have their tickets or emails for a specified time. Guard allows you to get on the line about 15-20 minutes before your stated time. Once we got inside there was the ticket counter with a designated window to pick up tickets that were reserved online. Only about a minute or 2 deviation from those that already had their tickets in hand. This was in May, don't know if lines would be longer in the summer. There was a 3 hour wait for those without tickets!
  14. I see on the official site to purchase tickets that you reserve a day and time for the Colosseum and that the ticket is good for 2 days. Does anyone know if the 2 days are the day of the reservation and the following day, or can it be the day before the reservation. Ideally, we want the visit the Forum and Palatine Hill our first day, and then the Colosseum the following morning. Don't know if the ticket will allow us to do it in this order. I tried emailing for info but haven't heard back yet. Thanks.
  15. I'm hoping we can use the purchased OBC towards the shore excursions that we also booked ahead of time. Like you, don't want to face a big bill at the end of the cruise. I did notice as I was purchasing my OBC they only allow $1000 max per cabin.
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