Sorry but this is now incorrect. The CPS drop off is now away from the termonal and there are few porters. they are there to help people with disabilities. You have to take you luggage to the ‘hole in the wall’ yourself. its about 100 yards to the point of drop off. This changed about 2 years ago. Now this is for Ocean.I think that the Mayflower may be more like you describe above.
I thought you were being a bit hard as well being only the 2nd cruise. Iona seem to have sorted the queues or had done on our 2 cruises, one being the Easter holidays and being full of children. the longest queue we saw was on formal night for the photographer. Oh and when people queued to get good seats for Gary Barlow.
Jean doing the check in on line saves a lot of time and makes check in run so much easier. On Iona we did not even get to sit in the terminal. straight in checked in and then directed to security and on to the ship. The key is to arrive at your allocated time.
Just wandered into this thread and. As long standing P&O passengers who have recently tried Iona I can tell you we think she is wonderful and the range of eating venues is fabulous. We even got used to freedom dining which has never worked for us the times we have used it.
Gan Canny
Dai
Just seen your last sentence. I have been on here for 16 and a half years and I have seen people complaining for all that time. 😄 Many people have a complain when they have not been on a cruise for years or even on the ship in question. Some people go on a cruise and look for things to complain about. 😄
I have done that a couple of times but unfortunately they were very short reviews. 🤣
Gan Canny
Dai
We are talking about two different things. The wheelchairs they have on ship are for emergencies. Someone having a fall, or like me my scooter broke down and they could lend me a chair.
I must be lucky, never had cold food, well not since they did away with that silly silver service. Never been on a table where anyone has complained about it either. We always ask for a table of 8 so thats a lot of people.
I cruise with P&O because we enjoy the experience. I have read this forum for years and many others.and I have found that the vast majority of passengers have a great time and post about it. I have learned to get things dealt with at the time on the ship. On the few occasions this has happened this has been resolved fairly quickly to my satisfaction.
Possibly why we have 12+ cruises booked with P&O.
Gan Canny
Dai
Well we have been told by more than 1 butler to order through them to avoid being charged. Perhaps it was to avoid a mistake but I have found using the butler was much easier.
As far as I know room service has always been paid for in a suite. Which is why the butler has always said go through him for everything then it is no charge. That is what the butler is for.
If you can fly and need an accessible cabin then fly cruising may work as I have noticed that these cabins tend to be more readily available on this type of cruise. This being due to the difficulty of getting mobility equipment onto a plane and off again in one piece.