Jeter02

23 minutes ago, bonship said:

Thank you so much Jeter02.  I would be so appreciative if you would send me the link to this blogger. bonship at gmail dot com.  Thank you!

as of right now this is all from Instagram. And unfortunately I can't send you a link. However they do make video blogs on YouTube and I know they'll probably be posting it within a week. Once I get it I will definitely email it to you.

13 minutes ago, bonship said:

Love that you are sharing your experience with us, Sandra and Chris and that you are willing to answer questions.  I have a crazy request: One of my photos was chosen  for the public areas and cabins of the Sky.  The photo is of King Penguins in the Falkland Islands.  If you see it anywhere, would you let me know, or better yet, snap a photo?  We plan to cruise on the Sky in the next year of so, but would love to see my penguins having a  good time without me.  Enjoy your cruise and your scavenger hunt!

From a few bloggers who have posted on the ship the past few days, I've seen your photo in the cabins. I heard that each deck displays a different photo in all the cabins.  One my vloggers I follow had your photo in their Marina deck cabin. It's a beautiful photo by the way. 

I'm lovingng the new cabin decor..

I'm ready to follow you along your cruise. I have several sailings on her starting in December. I can't wait 🙂

It's week 4 and still no resolution nor contact from the IT department yet. I call the Ocean Navigator line frequently throughout the week. Sadly I know the temporary password as well when the fiddle with my account, I use that Princess1 password to login, but they never seem to make any changes of progress on all my bookings that won't link. All in all I no way to pre order mg medallion. Good times!

26 minutes ago, jangor said:

I am having the opposite problem; it shows one of my bookings twice!

Oh! That's a new one 

6 hours ago, cheeseclan said:

We embark tomorrow on the Caribbean Princess.  I have been trying for about 5 weeks to get the MedallionClass app to work.  I was never able to get it working and neither was the IT department.  I could not order the medallions either.  Was told to deal with it at the pier.

What a pain that I gave to take time to do this instead of just getting on the ship.  And now with the delayed embarkation it could be more of a pain!!

Ugh. That is exactly what I am trying to avoid. if you give him five weeks to fix it to me there's no excuse why it's not fixed. In my case it is worth 12 times in the past and if I can get it rectified for all the upcoming 10 Medallion cruises I've got booked and I have to go and take care of it at the pier every single time that's not right either.

They are both great ships. A lot of times for me it's always based on the crew who make the experience. there's great crew on both the golden and Ruby. But if I had to choose between both Ruby hands down over the Golden as it is a much newer ship compared to the golden. Making the venuea is a lot nicer. Ruby is bigger than the golden as well. I find the food to actually be better on the Ruby over the Golden.

1 hour ago, steelers36 said:

The above reports of recent poor experience led me to check Medallion Class app.  I noticed that for our upcoming Nov cruise that "all of a sudden" we were showing as missing Passport info.  But it was there.  And when I tried to edit it, that function did not work.  We were still set up for Medallion delivery.  I decided to call in.

 

The OCEAN rep eventually escalated my call and she spoke to a "Tier 2" support person.  While she was off the phone, I noticed that my logo and wife's would switch from orange to green and back again - sometimes one and sometimes both of us.  Made me wonder if a tech was playing around with our record.  Anyway, I then noticed that the EDIT icon was working and I could review our Passport info and see it was fine.  I then checked boarding passes and they now showed OCEAN Ready.  But then one or both of us would change to orange spontaneously and the BP would indicate not OCEAN Ready.  Weird indeed.

 

When rep came back on the phone, I told her what was going on.  I don't think she really knew anything much and didn't have an explanation other than perhaps some computer glitches.  She had been telling me I must be O Ready if I have a Medallion order.  (Of course, I explained to her that we were O Ready some time back and therefore could request shipment, but now showing otherwise). 

 

I finally concluded by closing app when we were both fully green surrounding our pictures and will check again in a day or two, presuming some sort of system errors.  Hopefully, I just ran into a temporary glitch.

 

 

From what I could tell, the app was working fine.  I notice that all the old features are now implemented in Medallion Class app.  This includes the stateroom account review, so no more need at all for the browser access (although I did prefer it's presentation for shipboard activities, with my preference still being the paper Patter for overall review of things in one spot and would really be happy with a PDF of it posted to the app).

 

 

no it's definitely not you it's completely the app. My dad and I were sharing a cabin on our upcoming November Regal Cruise. It goes back and forth being temperamental with being green and orange. But when it's spoken to an OSHA navigator they said all of our documents and required information or all there. And just to ignore the app. As they to say the computer system in app is super temperamental with medallion. 

Once again I'm starting to contemplate if everything is becoming more temperamental ever since they started making more and more the ships Medallion. Because the last time I was on a medallion Cruise was back in spring before all the others became officially medallion. They IT department can't keep up, perhaps.

1 hour ago, AF-1 said:

Jeter02,  here are a few suggestions.

1. Princess IT told me that since Sky is  not officially sailing until 20 Oct;  some of the bookings may not show up in the medallion class app.  Once it is christened and fully operational; then all the sailings should be accessed via the app

2. You can order medallion via the ocean.com weblink

 

Thanks. I'm pretty and great at troubleshooting, but even customer relations when I spoke to them a few days ago has a my account is completely a mess. And I have tried the actual desktop web page and I still can't do anything because it will state that my bookings don't match up to my name of any sorts. And there's like six bookings that apparently won't match up. the fact that the ship is not officially in service yet is actually not the case. That's IT saying that to by themselves sometime of not knowing how to solve the problem.

I do appreciate your thoughtfulness and time with your lovely suggestion so. Thank you very much.

I've read on another board, if you go to the front desk and ask to opt out of Medallion, you can request a card.

12 minutes ago, Go-Bucks! said:

I don't want the Medallion and it's app...is that an option? I'll be on the Regal for 15 days in 2 different cabins.

They were apparently working on it this morning. the app is now working as earlier would say that something wrong with the server.

2 minutes ago, Bethcb said:

My app yesterday said I wasn’t online. Now it won’t allow log on with booking numbers or password. Data in account was all wrong...dates, cabin number, CC level, etc. I have cruise October 26 and have medallions, but next cruise November 6, with 3 days in between, I cannot access to order medallions. 

that's my current problem right now where I can order any medallions for my cruises December and on. And IT guy had to go into my account to fix it for my November sailing but that was I want that a half ago he did that. So whatever they did, they did not fully fix the problem with my account.

5 hours ago, caribill said:

 

Apparently the full Medallion experience includes extreme frustration in setting it up pre-cruise.

Tell me about it.

I've done about 10 Medallion sailings prior and never had a problem with the set up until recently, which now includes nothing ever wants to be linked ever again to the app for me. LOL 😂 They've had about a month correct the problem, so the better fix it 

I think the biggest problem with the app is they keep adding more and more stuff to it complicating it all which then leads to all these problems.

5 hours ago, MsSoCalCruiser said:

My friend had the exact problem that you are having and they never were able to correct the problem.  I had to order her Medallion for her.   When we boarded the ship my apps crashed constantly and they could not correct the problem.  We gave up.

Say j don't have that option, as my dad my dad is sailing in a separate cabin from me. you can only order someone else's medallion for them if your only sharing a cabin with them, which kinda stinks since our bookings technically linked.

Well.... My saga with medallion app continues, as I've now entered week 3 with no solution to why 4 of my upcoming Sky Princess bookings be will NOT link to my account. an ocean alligator myself have been clued it that when I had this problem for my upcoming Regal cruise this November at they it guys may have potentially work the way around the problem to get it to link but never officially fixed the problem with my account as all my future bookings won't link at all. I have about three tickets right now open for it to get ahold of me and to correct the problem. The last ticket I opened up the beginning of the week was from customer relations who put a note in to expedite the IT department to electrify the problem immediately so I can order my medallions.

princess needs to come up with a way or a system for people to order their medallions for their upcoming Cruise that's not via the app. My dad who will be traveling along with me on two of the sailing dates on the sky is it his own cabin but he was able to order all his stuff and I'm the one who pays for everything and I can't even order any of mine.

I'm hoping the problem gets a rectify before my December cruises so I don't have to wait in the regular check-in line and I could do the express check-in like I've done several times failing on a medallion class ship. 

I want my full Medallion experience which includes my express check-in, as it just makes the travel experience 10 times more convenient. Fingers crossed it gets fixed soon.

54 minutes ago, elliair said:

The cruise we're going on in November, the ship is around 1/2 full and Princess has a "sale" going on right now.  For us, we were offered an upgrade to a mini suite for $800 more, and no additional perks.  Also, there's a higher gratuity on top of the $800 plus tax.  We did not see any advantage to go with an upgrade, so Princess will find ways to increase their revenue with little advantage for the passenger.  Even our TA said it wasn't a deal, and our TA stood to make more money off of us as well as Princess.

Yup. Don't do it. Definitely nothing special. Their days of the free upgrade fairy seem to be over. they try to give you these so-called up cells to shift you out of your cabin so they could get buyers on that more easy compared to getting buyers on a mini suite

2 hours ago, Thrak said:

I've seen several comments about plastic "picks" or whatever for drink garnishes. I always get them on a wooden pick - not plastic. I don't know that I've ever gotten a plastic one in a Princess bar.  Maybe they used to use plastic but I really don't recall getting one of those in a drink.

Same here. Wooden picks only I recall every getting. Shhh. If we speak too much those might be going next. 😂

Hoping by tomorrow my Medallion app will be working smoothly with all of my upcoming bookings linked. It's funny how I've done 12 Medallion class sailings and never had a problem with the bookings being linked to the app until this point. Fingers crossed!

1 minute ago, voljeep said:

well... cancelled at least on CC, huh?

Hahaha. They talk the talk on CC. But the big question is, do they walk the walk?!?!?; Hmm.

11 minutes ago, Mike45LC said:

I do not use a straw when I am drinking from a glass.  Not "virtue signaling", it is just my preference.  But aside from on board a ship, almost every restaurant I go to automatically provides straws to every patron who orders a soft drink.  

 

And isn't Yeti another name for Big Foot?  I've never seen anyone carry Big Foot!

 

Well, out in the wilderness in Alaska, if you're going hiking, Big Foot may be good to have by your side. 😊

1 hour ago, JimmyVWine said:

 "I'm cancelling my b2b Alaskan NB/SB cruise because Princess won't give me a straw"...said no one ever.

 

Never say no one ever. This is when I bring up the infamous fun fact, where apparently there are plenty of people who have canceled their cruises with Princess over the one barrel chair in their cabin that has gone missing, and no longer exists. 😂 Just saying. It's amazing how people's priorities and mindsets differ others.

6 minutes ago, AskOceanMedallion said:

Hello @Jeter02. We're sorry about the challenge you're experiencing.  We'd be happy to research that for you.  Pls email us with your name and the booking number to AskOceanMedallion@carnival.com and we'll explore further to get you set up ASAP. Thank you!

Thanks! I actually contacted Princess yesterday. They have someone working on it as for my upcoming Sky Princess Cruises are not even showing up. Hopefully in the next few days they will smooth out the glitch with all my future bookings being linked to my account.

2 minutes ago, skynight said:

Noticed in August that the soft ice cream ordered in a cup is served in a small reusable plastic glass. The throw away thin plastic cup is no more.

for years I've always gotten soft serve served in a small plastic cup. As I don't use the cones.

2 minutes ago, NMTraveller said:

They are gone on Celebrity.  Only aluminum and glass.  It does seem strange drinking water from a can.

I agree. something about drinking water out of an aluminum can just seems weird to me.

25 minutes ago, steelers36 said:

Just a curious aside.  It seems that Princess doesn't necessarily provide full or equal value when trading out the free mini-bar setup.  If a case of water is 24, then that is worth about $14 as 2 x 12 bottles can be purchased for this in the Personalizer.  Two coffee packages or a bottle of wine are much more valuable (although I have not heard what value is granted for the wine choice).

 

You're 1000% correct. The value definitely does not even out. Unfortunately I'm lame. I don't drink alcohol, or drink coffee. I drink lots of water daily. I just look at it as, great I don't I have spend money on a case, nor bring a case. It's the small things I appreciate.