In most mind it's not just this particular policy change but rather accumulative on-going negative (again, in most minds) changes by multiple cruise lines like removing gratuities from "All included" (Tips charged separately) package, one daily cabin cleaning, restaurant menu reduction/extra fees, removing butlers from certain cabin categories, increasing paid beverage package prices, increasing gratuities (NCL raised their gratuity fees effective January 2023. Sail on the cruise line, and you'll now pay $20.00 per person, per day if you are sailing in an interior, oceanview, balcony cabin or Club Balcony Suite. Other suites and The Haven see a charge of $25.00 per person, per day.), and so on.