I have seen the thrusters used to help keep a ship up against the pier, why did they not do this ?
BTW in the great storm of 1993, I was working on the Commodore Caribe1 and we were the only ship that docked in Jamaica for a couple of days...at the James Bond pier. We had massive black tyre marks up the side but we made it.
We also hit the dock in Jamaica when leaving one time, hit the prop and had a bad vibration for a couple weeks until it was fixed during the normal Saturday turn around in Miami.