My wife and I completed the British Isles cruise this past Sunday. The service in almost all the dining venues was very poor. Our first night we dined in Le Bistro. There were very few diners, yet the service was spotty at best. We hoped this was an anomaly, but the next night we dined in Alizar and once again the service wasn't good. The next morning we decided to have breakfast in Osheehan's. After waiting 15 minutes for our order to be taken , I inquired about the service. Almost immediately, Dusan, a maitre'd intervened and personally delivered our breakfast. He later intervened to assist us on two occasions at other venues. We acknowledged his professional service onboard. One morning , we decided to have breakfast in the Grand Pacific. We noted the food service for all guests in our area was slow. Then our waiter began serving the guests, and we observed meals being delivered to guests behind us who arrived ten minutes after us. It turned out our breakfast was delivered to those guests. The waiter then realized this, and apologized profusely. Dusan was on duty and again delivered our meals. If this feels rambling, I apologize. Things didn't improve much on the rest of the cruise with one or two exceptions. This despite sometimes half empty specialty restaurants. My wife and I have sailed on five Oceania cruise, Oceania is owned by NCL. The service was almost always impeccable, and the food exceptional. Perhaps NCL needs to borrow some of that expertise. It seemed to be a coordination problem between the galleys and servers. On previous cruises, we received evaluation forms one or two days prior to the end of the cruise. When I inquired at Guest Services, I was told, I would receive an email survey. I have yet to receive that survey . I highly doubt the results of these surveys can correct shipboard deficiencies, since they can't be timely. We chose this cruise because of the wonderful itinerary. We enjoyed the port visits, and good service by our steward, and bar personnel. Sadly, the cruise was marred by the food service.