Clampram

Hubby developed a knee problem that most likely will involve some surgery. We had to cancel our planned Enchanted Christmas cruise. We had not yet reached our final payment date but I had used 2 FCDs and about $1000 in payments. I called my new PVP and she immediately took care of everything and our funds were returned to my credit card account in less than 24 hours. I thought that this was terrific and that I would pass this along for anyone with similar issues in the future

Is there a way to send final payment by check in the mail?? I only see a credit card choice to pay online

Thanks everyone for your responses!!!

This topic of insurance is very confusing. Last evening I reviewed my Princess Platinum Plan and I was surprised to see that the medical coverage is only $20,000. That does not cover much in the event of a serious emergency/hospitalization. In the light of that I am going to buy additional insurance. Geo Blue looks promising

We will be going down to Florida 5 days before our cruise starts and staying one extra day after disembarcation. I assume that the insurance will not cover my non cruise time on this trip. Do you add additional insurance for this type of situation??

I am retired now but I used Amtrak all up and down the east coast very frequently when I was working. Most of the time, there are few issues with train arrival times, however there can be problems which could cause you some problems. These issues are not common but could involve flooding on the tracks, downed lines, power failures, accidents, and even a pedestrian death. These issues can cause extensive delays/ cancellations. I definitely recommend getting to NYC the day before. If you can't find a less expensive hotel that meets your budget consider staying in Stanford CT the night before. I have done this and it's about 30 minutes into the city from there. Hotels are cheaper there. You can often find less expensive hotels down near the Financial Center especially if it's a weekend

Honestly I would show up with the invite that you have and tell them Princess made a mistake with the date. They are not going to turn you away If you want to make Sanctuary reservations they can do this at the GO Lounge for you (allegedly).........let us know how you make out

The "Go Lounge" in Fort Lauderdale is a relatively new offering for suite passengers prior to embarkation. It is not at the port but rather is on 17th Street. There is a concierge there to assist passengers and there has been some mention that they help with onboard reservations including the sanctuary. I am looking for anyone that may have recent experience doing this at the Go Lounge.

I would like to be able to book the Sanctuary at the lounge before my next cruise. If you did this, how did it go??? I read some early accounts of this not working quite well and I wonder if this service has been improved? Thanks in advance

How do you all get your final bill? In the past, I have gone down to the kiosk near the Service Desk and printed out from there. I can't remember getting a bill any other way. Does Princess give it to you while on board? What if you don't get it at all while on the cruise? Thanks in advance

Contact your Princess vacation planner. They can get that for you

I was complaining as well! But, honestly it is easy and better than all of the steps required before. It is a 2 part process........put in as much info as you are comfortable. Once you submit that, you will get an email acknowledging your submission and "approving" you. next just go ahead and provide your specific cruise info and then you will get an acknowledgement after several days. My credit showed up on my future booking within 2 days

You need to add in " I wa in a suite and I called my PVP / Princess to get an invite to this lounge"

How far in advance can I make specialty dining reservations for a cruise in December? We are Platinum level if that makes a difference. Thanks for your help in advance!

Thanks everyone!!!!

My cousin has downloaded the new app and completed the infp but no shareholder credit has shown up on his upcoming cruise documents. I am looking for specific instructions to get this applied to his account some other way. Can it be done once you board?? Thanks in advance

On the Royal class ships (including the Regal) there are a cluster of suites surrounding the Concierge Suite Lounge on the Riviera deck. Since these lounges are staffed by concierge, it is a terrific benefit to be in one of those suites. You can use the lounge as much as you like and the concierge helps you to do all the planning, getting your reservations, changing your tours and on and on. I did not realize what a great perk this is until we did a Riviera suite last year on Royal Princess. You never have to go to the customer service desks, there are parties on some days...it is just great. We have reserved another suite on the Enchanted in the same location for later this year

I booked a cruise for December and used my FCDs to book. My one and only payment is due in September. Can I add insurance now into my reservation and pay this with the rest of my payment in September?? I want to avoid paying now if I can. Thanks for you help!

The new Go Lounge also offers help with bookings for onboard. They can help you to book the sanctuary while you are there. This should give you a heads up over the people who run to get there when they get on the ship

Am I missing something here? Isn't it just as easy to load cash onto your cruise personalizer pre cruise which will be there to spend when you board??

I use the free laundry, however, I don't send any clothing that may be ruined. I take laundry pods and dryer sheets with me to do the things that I don't want to send out. While you can purchase the detergent and dryer sheets on board my experience is that after a few days those items may or may not be available. You didn't which which ship but most of them have a laundry area on every deck!

Thank you for the quick responses

We recently booked Enchanted Princess for a 10 day cruise in Dec 2024. Where can I view details of insurance purchase and the cost for the platinum. We are elite so I think we get the basic insurance for free??? Or am I dating myself?

So when you book your time in the Sanctuary you actually pick your seats at that time?

Can you choose your seating?? Hubby needs to be in shade.