Thanks for the help everyone. They'll do the dial in thing... as for the phone, you can set it up, you can do this, you can do that ... nope, nope, and NO. They have no interest in that. They aren't going to use their phones as an alarm clock and they won't be using their phone as an alarm clock. Not my choice, not my decision but that's where it is. So they'll be using the wake up call service. Again, thanks.