Anyone know how to book the airport transfer? Perhaps it can only be done on board? (I don't need an airport to port transfer as I'm coming in early - just to clarify that I don't know how to do it.)
On the second half of the back-to-back, keeps saying red, documentation incomplete, but each individual category is green. I saved them all again. Still the same red/green mismatch.
I have a back-to-back booked. Doesn't appear to recognize such. Gives me a choice of flying out or staying in the vicinity of the port.
Correction: date is right, port is wrong.
I did see "IF YOU WOULD LIKE TO PURCHASE AN AIRPORT TRANSFER, CONTACT OUR RESERVATION OFFICE EMAIL: TRANSFERS@CRYSTALCRUISES.COM"
Good thing I have a Crystal Cruise booked. Otherwise I might have subcumbed to temptation when I saw what restaurant is in the hotel lobby here in Budapest.
My certificate was also less than I expected. Exceptional Initiative obtained the information from the Assignee as to the approved amount per claim and sent it to me. Last Friday I responded with additional documentation showing where/how the Assignee had erred. I’m waiting to hear back.
Progress report. Crystal Exceptional Initiative sent me the Assignee's claim chart. Very helpful. The Assignee made two errors, in one case confusing a credit card chargeback for an Alaska cruise with a claim on a Miami cruise. I've sent additional information. Fingers crossed this will take care of it.
Good points but not applicable in my case as I had already made those adjustments.
They’ve not replied to my email. Does anyone have a name/phone number?