janecambridge
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Posts posted by janecambridge
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LHT28 I should know better. Been on the ship twice!!
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I meant Marina. Apologies .
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The food, the food, the food.Best at sea.Just lost weight on our recent Seabourn cruise.The food was not a patch on Oceania.The experience has left us even more excited for our Christmas and new year cruise on Mariner to the Amazon.You will love it Sailorjack.
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Yep. Had 3rd night of cruise booked pre boarding. Asked on embarkation for that same night and got it. Also added for a 3rd evening later on in cruise and got it. Because of bad meal we were offered a 4th meal there.
Steaks were tough but consommé is one of the best dishes on the ship. Lobster Thermidor was good as was Caesar salad. Chicken is supposed to be good.
Little birdie told us to go to TK bar at 8pm and ask!! -
On one night in TK grill, we ordered a lovely specialist Pinot noir to go with our chicken main course (glass) . But as chicken was taken away it lost its effect on a Caesar salad !
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Happened to us before our March cruise.
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Having filled in our questionnaires,I wonder if we will get a response.Im not after a reward but hope they can improve for the next first timers.
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“Jane I am so sorry to hear your covid news and about your cancelled op.”
Thank you.
Although I have highlighted many shortcomings-and not all, there were positives too. But as a first timer on seabourn, open to trying a new company, we did not experience what we had expected. This may not always happen on any holiday, but it was wholly below acceptable for us. The spa suites are very expensive and it took a lot of thought to book. Incidentally on booking we were offered owners suite at same price , then 2 weeks before cruise we were offered owners suite or winter garden suite at a small upsell fee. Again we refused. Obviously not wanted by others. We loved the 5 aft suites and we had a beautiful large corner balcony. -
3 hours ago, sfvoyage said:
Hope you are feeling better by now, and stay well!
Thank you.
Unfortunately my major surgery has been cancelled due to me having covid. No general anaesthetic until 7 weeks after covid.
That in turns means we need to cancel our Round Britain cruise due to later surgery.
A knock on effect. -
Same with me sfvoyage.
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Wow John, Ditto.
No pre testing.
We went to seabourn square regularly get new masks.
We arrived in penthouse spa suite to find someone else’s luggage on our bed. Phone broken, cupboard broken, sink plug broken. Someone’s swimwear in the cupboard along with receipts.Most of what was promised wasn’t there. We had damaged balcony furniture feet too but it was cleared away immediately. Steaks in TK were tough. TK experience in colonnade was awful. Not sure how he has a Michelin star. Loved Sea and Ocean. Best food, music and ambience.Used main dining room once due to service.
3rd time in TK was a huge shock. Chicken for two was carved with me insisting it was raw. The waiter argued and said it couldn’t be as it’s cooked for 36hours. He said it was the bone! Blood leaking everywhere. Other passengers were shocked. Eventually sous chef came out and we had Caesar salad as felt safe. That chicken could have killed someone if not noted in the dark. We weren’t the only table to get it raw! Promised next visit would be special!Rebooked but nothing but a free spoon of frois gras. Our friends, regulars, got a top brand champagne in their cabin after their tough steaks!!! First afternoon tea experience- said I didn’t eat cream could I have butter! No butter, will provide next day.
Certain cocktails only available in certain bars. Year out of date potted marmalade.
Overall we were dismayed and so were passengers who are regulars.
Bus to airport on disembarkation was rammed.
At all ports of call we moored very near exit. Impressed.
We felt the staff were excellent. Spa serene area is good. Quizzes a lot of fun. (Except shared bowl of popcorn!!!). Ocean and Earth saved us food wise. Conversation speakers were great. Our cabin stewardess was very good. We had high expectations of our first cruise on Seabourn.Sail again-no . Back to Oceania.
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Agree with mauibabes. Never under a Pool area, or outdoor dining area.Chair scraping and deck cleaning very early morning also drove me mad.I too am a light sleeper.
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We were unaware of more than a couple of cases of covid. I am sure that it is because of weather that the itinerary was changed.
I came home yesterday and proved positive today. I was appalled at peoples lack of hygiene and sanitising. We continually hand sanitised and even had our own sanitiser at the table. As stated before, we were the only people not to directly touch the serving utensils. But what we saw was disappointing. I expect it’s the same in all cruise ships.Service was very good on board. Food not so. Don’t understand the Keller concept in colannade. We had a great Indian buffet and amazing food and service in E&O. That restaurant in the evening was the most popular. But not so good in TK grill. Raw, bleeding chicken, which carver told us was the bone as it was cooked for 36hrs.
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Quite a few passengers staying on from March 12th have got off at Lisbon.
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App is a must onboard. Much more information on the app than the tv screen.
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No SLSD. Not at all.
We had other problems which did, but that’s another story!! -
Yes. The ones at the side of the ship, are safe. They will do tours. We did one Seabourn tour on a coach and we weren’t happy with all those with no masks on.
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We have seen 4 ambulances at port collecting someone from ship. 3 of those times we heard emergency call-outs for medical staff a short time before. Last one, we saw a man walking into ambulance and a very heavy clean of the railings on the steps by ship staff in PPE.
We have been aware of a lot of coughing in the last week. In the restaurants, people coughing into hands and then proceeding to use serving spoons at the buffet. We have always picked up and used small serviettes to dish up our food. They are available from Ariane as you walk in. -
Extra treat ftom captain. Not arriving in Lisbon Saturday morning but Friday morning, so we will get a day and an evening in the city.
At last sunshine and no wind on aft cabin balconies.
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Sushi: hot food at lunchtime, cold food in the evening.
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We are in a tour today some people don’t wear masks in coach even though we were told to wear them when sitting down.
We have found most passengers really good in restaurants. -
On Encore now. People had booked TK at different days during cruise. A lot were offered and took up the invite to book first night. We did just by asking on embarkation. Been twice and found both steaks exceptionally tough.
we prefer Ocean and Sea.- 1
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We just changed our rum and also replaced our empty gin, but you cannot get the replacements until sailing, not moored up.
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If you stop at Gran Canaria, you can leave the port, cross the road and get the number 12 or 1 bus to old town. €1.40 each way. It is really worth a walk round.
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1st of March Encore Canaries Celebration 🍾 🥂
in Seabourn Cruise Line
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Or use the small paper napkins available as you walk into Colonnade.We used our own sanitiser too.
To see people with a chesty cough, cough into a napkin or blow their nose into one, was revolting.I did see worse one day.The wait staff have to pick these up.