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janecambridge

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Posts posted by janecambridge

  1. On 9/15/2021 at 2:10 PM, moraira said:

    I had an email from SS cancelling the 2 legs I had booked on Silver Shadow out of Athens on Nov 24

     Yet this cruise was still advertised at least until yesterday.Available to book.As 1hotflyer said.Our November 24th cruise was cancelled on September 13th.Athens to Aqaba.2 days later it was up for booking with extension to Mumbai. 
     

  2. We fully understood the cancelling of our 10 day cruise. But to find out a few hours later that it was advertised with extended days, for people to book, pay deposits/full payment and organise private tours etc. Was simply astounding. On the roll call, the passengers doing the original 24, had not been told that the 1st leg was cancelled. 
    At this point in time we cannot give any slack to SS. The cancellation does affect us due to personal commitments around the cruise dates, but as I said we were expecting it and understand it. But beyond that it is not acceptable for new bookings. 
     

  3. Just spoken to a customer services gentleman who informed us all Asian cruises will be cancelled in the next few days.Why they have advertised the same cruise with extended itinerary, to Mumbai,I dont know. He was not very forthcoming.

  4. This is our booking. Disembarking at Aqaba. 
     

     

    BOOKING DETAILS
    BOOKING #: SHIP: EMBARK: DEBARK: VOYAGE:
    109265-20
    Silver Shadow
    Athens (Piraeus), Greece Aqaba (Petra), Jordan SS211124010
    ISSUE DATE: DURATION: EMBARK DATE: DEBARK DATE
    17/09/2020
    10 days
    24/11/2021 04/12/2021
     

  5. We have just been notified that our cruise on November 24th on Silver Shadow has been cancelled due to circumstances beyond their control.But the exact cruise is still going ahead with exact same itinerary with 14 days added to it. Silverseas have had full payment for a year.They have not informed  us of the added days with the suggestion we may want to extend.Being our first booking with Silverseas, we are very disappointed and not very happy.A super itinerary...Is this common??? 

  6. We are on waitlist  for OC suite in December 2022.Whilst talking direct to oceania, they told us we were number 2. Handed immediately over to our agent and told we are number 1. My husband just calls Oceania from time to time  and they tell you where you are.

    Had OC suite once before on deck 12 and loved the privacy and quiet of those very few cabins, also the quick access to the bar during the day, but would really love deck 11 for the wraparound balcony.

  7. AND if you go to La Reserve, and have the package, you will get a 20% reduction in the price of the wine dinner as I recall. !!!

     

    This is true if you originally bought the prestige package and didn’t get is as O life. We chose the  O Life  package and upgraded on embarkation to prestige.This did not count towards a discount.🤨

  8. On 6/1/2021 at 8:02 PM, LHT28 said:

    I believe you can wait list for one Cat cabin  

    Why not?

     

    I believe you are in the UK  so not sure if you cancel if you get the deposit back ..something to discuss with Oceania or your TA

     We do. Thanks. 

  9. I rang the offices and a very helpful young man said we could book through him or our agent, a wait list slot for suite. He said we are second on the list. I paid £500 deposit each. My agent told me an hour later that we are first on the wait list. Fingers crossed. 

    • Like 2
  10. We are interested in a 21 day cruise,December 2022.We really would like an Oceania  suite for a special occasion ,but it is waitlisted.Is it possible just to be on the waitlist for one grade of cabin, having not booked anything? We understand it is better to pay a deposit and one assumes we will get that back if we aren’t lucky.? Also can we withdraw from the waitlist at anytime and get our deposit back? Thank you.

  11. After days of my agent trying to confirm that she was originally told a deck was included in the guarantee,.Princess has come back and said no deck is guaranteed.Which I knew but my agent was told it was.When my agent told me the good news, I asked them to reconfirm as I have never heard of a deck guarantee before.I came on here to find out if this was a new thing.Thank you for your feedback.

    The deck was dolphin and an aft luxury balcony.What is left is not good enough, corner cabin with smaller balcony and a beam.I don't want that.I don't want cabin over Club fusion either.Im not paying good money for a cabin that isn't as goods others.Now looking at Caribe balcony cabin as have big balconies.                

    Hope it hasn't wasted your time.Thanks. 

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