Astro Flyer

Thanks Lew for the well wishes as we move on from Princess and hopefully some day our paths will cross again on a ship or in Maui. Our desires didn’t change with Princess but in our opinion enough things diminished for us to seek a more upscale experience. One like we experienced during our 2nd cruise sailing on the Italian cruise line Sitmar in 1988…amazing food & service from the all Italian & Portuguese crew.

Glad we canceled our Caribbean Princess cruise before final payment…it’s just one of several reasons this Princess fan has canceled our future cruises & are exploring other cruise lines.

My accountant wife & I compared & double checked item to item…they reduced the amount of my refundable credit by 25%.

I took screenshots the evening before disembarkation & received an emailed folio the day after the cruise. The onboard folio amount was correct but the emailed copy was reduced by 25%. Three months after emailing their Director of Customer Relations finally received a call this week. They still claimed we received the correct refund which documents clearly show it was reduced by 25%. They agreed to send a check for the missing amount as a sign of goodwill…they still will not admit their mistake & waiting for a check which took 8 weeks to receive 75% of our refundable credit.

That’s not surprising to me…in my opinion reduced shoreside customer staffing is less of a problem than the overwhelming number of complaints they receive. I have empathy for their staff attempting to deal with the problems created by management including the unreliable MC app that predates the pandemic. Looking forward to reading about your Virgin experiences & we’relooking forward to our first Oceania cruise next year on Regatta. We finally canceled the same cruise you canceled in Fall…it’s time for us to explore other lines even if it’s fewer much more enjoyable days.

Apple iOS update:

We’ve been Princess loyalists for nearly 35 years & have canceled our future cruises and booked Oceania which friends who also sail on PCL rave about the O life. It’s on a previous Renaissance ship like the most recent Pacific Princess which we never had the opportunity to sail. Our disappointment in the Padgett management is the primary reason we’re leaving Princess. When considering what the O price includes it’s not much more than on PCL for our 2023 Regatta cruise.

Thanks for the clarification…I didn’t notice the small fine print at the bottom stating: *Fares include drinks, wi-fi and crew appreciation

Thanks for these Launch Fares. Taking a cursory look at the fares they’re about a third higher than recently & we’re flexible with dates & cabins so will periodically check for lower prices. Although for the same price (7-day coastal) we’ve booked an Oceania R-class ship (like the now gone Pacific Princess) in September 2023 which includes internet, all non-alcoholic drinks and at least 2 specialty dinners. 😊

When did the UBD become for “only suite guests”??? We’ve had it many times in balcony cabins but it was not available during our 3 cruises since cruising resumed nor was the Winemakers Dinner. I’ve read that guests were told the reason why it was not available was due to limiting crew’s time in cabin which has always been limited during our six UBDs…why is that okay in suites?