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GottaLuvCruising

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    5,207
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About GottaLuvCruising

  • Rank
    5,000+ Club

About Me

  • Location
    Mainer in Florida
  • Interests
    my grandchildren, cruising, Las Vegas, reading, Motown & Doo Wop music
  • Favorite Cruise Line(s)
    Princess Entertainment, Food & Decor, Carnival Fun
  • Favorite Cruise Destination Or Port of Call
    Hawaii

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  1. The ship was beautiful, but we were very disappointed in the shows. Because of that, we'll avoid her for now. Also, as mentioned by pcsunlover, the adult pool area felt so closed in that we didn't even stay there.
  2. We FINALLY received most of the refund due us. They still owe us gratuities for one stateroom and bottled water, but all else has been refunded.
  3. So I called this morning and Princess phone hours have changed, but recording referred me to chat. Couldn't find it but located option to submit claim online. I did so and was advised that response time is 4-6 weeks...this is ridiculous. I'll call again when they open at 11am Eastern time. They still owe us $974.44.
  4. Our March 15th cruise was also canceled March 12th. Still no refund. Calling Princess again tomorrow.
  5. March 15th Regal Our cruise was cancelled by Princess 11 weeks ago today. We received the correct FCC for all four guests. But where is the $975 they owe us for taxes, gratuities and water? I've called and confirmed the amount. I was told that we are "in queue" for a refund. I'm about ready to dispute the charges to my credit card.
  6. We'd love a cruise that is just sea days, but wouldn't fly to port of embarkation. Offer one out of Florida and we'd consider it.
  7. Our cruise was cancelled two months ago. Princess has posted our FCCs. They owe me $974.44 for taxes, gratuities and bottled water. Today I called for the first time. The voicemail options did not include one for my circumstances, so I just pressed "0" and got a live agent. The checked both bookings and said they are both in queue for the refunds to be processed. I know they are overwhelmed with all of this, so I am satisfied to confirm that we have the same figures and refund will be processed.
  8. Tomorrow is 60 days since Princess cancelled our cruise. I have patiently waited and have not contacted them. Princess has correctly posted our FCCs. But I am looking for refunds for taxes $136.80 x4, prepaid gratuities $101.50 x4 and bottled water purchase $7.08 x3. Fortunately everything was put on my JetBlue card. I have recorded the details of each transaction. Tomorrow I will call to inquire about these refunds. If I don't get a satisfactory answer, I will proceed with disputes. I try to be a good consumer and do the right thing. I love Princess and plan to cruise again. I'd rather they get their act together and process these refunds!
  9. One week from tomorrow we board our 51st cruise. Our favorite spot is watching the wake by the Terrace Pool.
  10. I love the Curtis Stone chicken pot pie. I think I had it three times on our Hawaii cruise!
  11. She was a contracted lecturer (has been same on Diamond Princess before; her next contract is on Celebrity.) She was in crew quarters and dined in either the crew mess or officer's mess. She said that guest meals were all brought to their staterooms. I can't even imagine that undertaking! Folks who booked balconies must have been so thankful to be able to get fresh air.
  12. My cousin was a lecturer on the Diamond Princess. She was on one of the evacuation flights and is now quarantined at Travis AFB. She has tested negative (so far...thankfully.) Her luggage went to a base in Texas, but the Red Cross got essentials for her. She speaks very highly of Princess and the crew throughout this experience. I hope everyone gets home well and safely.
  13. We tried this strategy when boarding the Sky for B2B cruises. Liquor control at port gave us crap. They wanted to hold our bottles to see if someone would approve us bringing them on. We were cruising with three other couples, some of whom brought the same allowance. I told them we were advised to bring two bottles each and both boarding passes; they finally let us bring it. I paid for two cruises. I get credit for both cruises. It was very frustrating.
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