I stayed in this area on the Venezia TA, and it was very nice. I would do it again. The lounge area itself is open to everyone, but it's rarely crowded. They did kareoke there in the evenings, but again, not crowded. The outside area with loungers, clamshells, and two hot tubs, is only for people staying in Terrazza cabins, and it's wonderful. It's not crowded at all and I was always able to find a comfortable place in the shade. I highly recommend it!