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BuckeyeMan

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Posts posted by BuckeyeMan

  1. 2 hours ago, goncruzn said:

    I cancelled my June 8th Med cruise on March 4th which was prior to the "peace of mind" policy and was told 7-10 business days for the refund. It is now 34 business days, 48 total days and no refund. I wound up speaking with the "executive" department and was told even though I cancelled prior to any cancellation or new policy, just the sheer amount of requests is taking up to 90 days. They show it "pending" in their system. At this point, I'm not going to work myself up over it and I'll just wait. I have to admit that initially I was quite upset (no, angry) because no one could give me any information on why it was taking so long and the refund line is just a recording that gives you no information at all. They need to do better responding to people's questions and concerns over the refund process.

     

    My situation is almost identical to yours except my cancel date was March 13th. Still nothing.  I did turn my over to my CC company April 5th though.  Was told 7-10 days when I cancelled.  That obviously did not happen.  

    • Like 2
  2. 4 hours ago, AK Dreaming said:

    I know in the past when I cancelled a cruise with only the deposit made, they would say it would take a certain amount of time too receive the deposit back in my account and it was always there in a couple days.  I was hoping that this would be the same.  I requested my refund on April 13th and so far nothing.  I'm interested to see if anyone has gotten their refund for a fully paid, NCL cancelled cruise and how long it actually took.

     

    My July cruise was paid in full (Hawaii) and I cancelled a couple days before final payment.  I was told at that time 7-10 business days.  Later was told 90 days.  Cancelled March 13th.  Still no refund.  I turned it over to my CC company 10 days ago.  Still waiting on the refund from my CC.  The CC is telling me it could take 60 days to get my refund.  I fear I won't see anything and will be out the entire amount.     

  3. 1 hour ago, beerman2 said:

    Exactly call them and "talk" to a real person. Filing forms on line to a computer puts you where everyone else is. 

     

    You could be the 10,000 person in line.

     

    yes, I have contacted them numerous times and all I get is it will take 3 months.  I have taken the issue up with my CC company.  

    • Like 1
  4. OK... I have not read through all 8 pages but read through many.  My question is a little different. I had a cruise planned for July (Hawaii) and I cancelled 1 week prior to hitting final payment date. I cancelled knowing once I hit final payment date I could only get a FCC for cancelling with their peace of mind guarantee.  Unfortunately I was paid in full when I cancelled so they have all my money, plus 2 nights in a hotel prior.  So a large amount.  I received the email stating I would receive my refund within 7-10 business days.  This has been a month ago. Still no refund.  Is a dispute on my CC an option?  I fear the next 2 months will not provide a refund if they are no longer around.  Very worried at this point.

  5. My cruise was cancelled 3-13 for a Hawaii cruise that was paid in full but was 5 days prior to full paymen date.  Reservation made with TA.  Received an email at that time stating refund would be applied by 7-10 business days. Still have not seen any refund.  Will check with TA on Monday if no refund shows up by that time. That would be the 11th business day.

  6. Cruise booked to Hawaii in July.  Like a dummy I paid in full last year when I had the money.  We are not to final payment date yet but are paid in full.  We are 126 days out from cruise.  What are my options to cancel at this point?  Is it just future cruise credit? No way to get my cash back I am guessing.  Does it matter if I cancel before final payment?  I had hoped this would be squared away before July but who knows at this point.

     

    Thanks in advance for all answers.

  7. On 2/15/2020 at 12:58 PM, Suskies said:

    Cabins

     

    Our cabin (9170) was clean and in good condition. The closet was relatively small, but we found places to store everything. The sofa—which folds out into a single bed—had no arms and wasn’t really comfortable for sitting. Our balcony had two chairs and ottomans, but it wasn’t big enough for us to use the ottomans, so we kept them tucked under the chairs. The cabin had a coffeemaker, something I’ve never seen on a cruise ship before. Every cabin has a little color-coded dial outside the door that can be set to Welcome, Do Not Disturb, Please Make up Room, and Turn Down Service Requested. That’s a lot nicer than dealing with a doorknob hangtag.

     

    We are on the opposite of the ship almost exactly your cabin 9674.  Should be the good side for seeing Napali coast.  Is port the best side for this cruise?  Looking at the route port looks to be the best side.

  8. 39 minutes ago, ggTexasGal said:

    Yes, all of the Specialty Restaurants on the SKY are covered by the SDP.

     

    The NCL system knows you have the SDP, or not. 

    Depending on the # of SDP you have, you might want to book the two with Cover Charges first (you should not have to prepay the cover charges).  Then you can book the ala carte restaurants.

    However, ultimately, it may cost you less to pay the COVER CHARGES than ALA CARTE CHARGES.

    ....Cagney's/LeBistro can end up totalling $100+ (per person) very easily!!!

     

    NCL does hold back a fair percentage of reservations for booking onboard. DO make reservations ASAP to have best available choices!!!

    So specialty dining package means I would still get a bill at Cagney's or LeBistro?  Do I just get $39 off the amount?  Wife and myself so we get $39 total or $39/person?  Is Cagney's that good to book even with a specialty dining package?  Seems the dining room would be a better option.  

  9. I am watching also as we have a 3 night specialty dining package.  Are all speciality dining covered under that package?  Meaning I can eat at either Moderno, Cagney's,  Le Bistro,  or Teppanayki?  How are the a la carte restaurants handled under this package?  Do these sellout in advance or can we book on the ship?  

    • Like 1
  10. 12 hours ago, sburrus4 said:

    We plan to use lanyards also. I am not planning on giving the kids one, as I imagine them losing it or hitting each other with them.

     

    Now that was funny. I remember those day.  Dad he is hitting me... Do ever remember those day. 

     

    We always use lanyards.  keep the seapass away from your cell phone as it can demagnetize the card and you will not be able to get in to your cabin. 

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