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Cruiser933

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  1. Updated June 30, 2020: Your safety is our #1 priority—both on and off our ships. Due to the current global environment, we are extending the suspension of 2020 cruises to include: All sailings through September The select October sailings listed below Destinaton Affected Ship(s) Suspended Voyage Dates Alaska Norwegian Bliss October 4 & 12 Alaska Norwegian Joy October 4 Canada/New England Norwegian Breakaway October 4 & 11 Canada/New England Norwegian Gem October 2 & 9 Guests who had an active reservation on a suspended cruise listed above will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid to date on June 25th. The FCC must be used one year from issued date for ANY Norwegian Cruise Line voyage embarking through 2022. Guests who prefer to not take advantage of a future cruise credit can elect to receive a lesser refund equal to the amount paid to date to the original form of payment 90 days after Refund Request Form submission, which will be live here at 9:00 am EST on July 6, and must be submitted by no later than 11:59 pm EST on July 17, 2020.
  2. Updated June 30, 2020: Your safety is our #1 priority—both on and off our ships. Due to the current global environment, we are extending the suspension of 2020 cruises to include: All sailings through September The select October sailings listed below Destinaton Affected Ship(s) Suspended Voyage Dates Alaska Norwegian Bliss October 4 & 12 Alaska Norwegian Joy October 4 Canada/New England Norwegian Breakaway October 4 & 11 Canada/New England Norwegian Gem October 2 & 9 Guests who had an active reservation on a suspended cruise listed above will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid to date on June 25th. The FCC must be used one year from issued date for ANY Norwegian Cruise Line voyage embarking through 2022. Guests who prefer to not take advantage of a future cruise credit can elect to receive a lesser refund equal to the amount paid to date to the original form of payment 90 days after Refund Request Form submission, which will be live here at 9:00 am EST on July 6, and must be submitted by no later than 11:59 pm EST on July 17, 2020.
  3. Simply point your friend to the NCL website. NCL just canceled the Seattle round trips along with some Canada/New England sailings.
  4. When we did a Whitepass tour with Chilkoot Charters we stopped at a place with an optional dog sledding ride on gravel. We didn't do it and just played with the puppies instead.
  5. We had booked the Alaska Crab Tour in Ketchikan and Icy Strait Whale Watching. Both promptly refunded our money when our cruise was canceled.
  6. Thanks very much for the advice. I think I will plan on spending at least a day in Seward and take the train in the evening.
  7. Fantastic! I was thinking about spending some time in the Seward area before heading to Anchorage. My husband loves trains so I don’t want him to miss out.
  8. How did you like the evening train? Were the views still good or did it get dark too quickly to be worth the money? I am considering this for our cruise in September 2021. Thanks!
  9. Looking at the Alaska Rail website, the only train I see from Seward to Anchorage is at 6 at night. Since my cruise is in September, daylight hours would be limited, so the train seems like a waste at night. It looks like NCL offers a train excursion in the morning. I assume the only way on this train is through the cruise line. Does anyone know the timing of this train?
  10. Category IX is a guarantee and says my stateroom will be assigned. But if it lets me pick a specific cabin, will I get to keep that cabin or could it change?
  11. My cruise wasn't until September (Sun Alaska), so they canceled it prior to final payment. CN were back in my account within a few days.
  12. I did not receive any communication from NCL since I used a TA, but here is the letter others have posted. I have highlighted the paragraph that applies. From Ziggyuk's post, it sounds like I might need to call. Dear Valued Guests and Travel Partners, On behalf of Norwegian Cruise Line, thank you very much for your loyalty and for making us your vacation of choice. As a result of fleet redeployment, all sailings on Norwegian Sun from May 21, 2020 through October 18, 2020 have been canceled. We sincerely apologize for any inconvenience. Due to these cancelations, guests who were scheduled to sail between August 13, 2020 through October 18, 2020 will receive a 100% refund of the fare paid which will be reimbursed to the original form of payment. Additionally, guests who rebook their vacation by April 27, 2020 for any sailing beginning October 1, 2020 will receive a 20% discount off the voyage fare. In conjunction with the cancelation of the Norwegian Sun voyages, we have significantly reduced our rates for Alaska cruises in July, August and September across the three vessels that will continue to sail Alaska - Norwegian Joy, Norwegian Bliss and Norwegian Jewel. We urge you to review the pricing on those dates, as you will find extremely favorable fares. If you have questions regarding this matter, please contact us at (800) 327-7030, visit us at www.ncl.com or contact your travel professional. As always, your business is important to Norwegian Cruise Line and we appreciate your trust in us. We remain dedicated to providing our guests with the best travel experiences across the globe.
  13. I don't have any FCC since I was before final payment, but the letter made it look like I would still get the 20% off. Do you think I would need to apply the CruiseNext certificates first? I may need to call NCL, but I am trying to avoid that if I can. They have more important things to deal with than my question and I don't want to be on hold for a long time.
  14. My cruise on the Sun was canceled by NCL. I was before final payment and have received by CruiseNext deposits back. My understanding of the letter others have posted is that I can book another cruise by 4/27 for 20% off. I have been doing mock bookings on cruises for next year, and I don't see the 20% coming off the price. The price is the same whether I am logged into my account or not. I have taken the mock book all the way through where you apply the payment. Do I have to call to get the 20% discount?
  15. We might have used the same big box. I have received no communication from NCL. I spent a couple of hours on hold yesterday with the TA because my final payment is due within days and I wanted to make sure they didn't charge me for a cruise that no longer exists. I had not received any information from the TA acknowledging that it was canceled by the time I called. If it wasn't for cruise critic and social media I would never have seen the letter. I did finally receive the survey from big box this morning. I also had the fine print at the end of the survey that I would receive FCC. In my case, I am before final payment, so per NCL customers like me receive a full refund. In fact, the cruise next deposits that I had used are already back in my account. My beef is with big box TA, not NCL. I probably will not use big box in the future.
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