SRV FAN

3 minutes ago, ONECRUISER said:

Same here, had feeling was only Temp issue....

Well...………. even tho I got the email this morning.... I went to verify it online & it said that only 6 had signed up! So confusing. and frustrating! 

Ours was gone yesterday & then this morning I got an email from RCI that we had met our minimum of 25 signed up....Go figure! 

Yep! Ours is gone today as well... sent an email & it bounced back😳😳😳

7 hours ago, Host Clarea said:

 

Your stateroom number (if assigned) should show up when you look at your reservation details on RC's website.

 

Alternatively, you can get a copy of your booking confirmation from this automated number:  866-562-7625, press #4

Thanks... I know all that... my question really was just is anyone else having this issue... guess that wasn’t clear. But thanks anyway! 

2 hours ago, mayleeman said:

@SRV FAN Take a screen shot of the sail pass on the app. You can crop off the other stuff, then save it. Then it is on the phone, and you can print it if you want a hard copy like any other picture.

 

I sometimes email things to myself in case I lose my phone so I can just pull it off my email web site if nec. (I have not set up Cloud storage yet but you can save it there, too, if you have one.)

 

The issue is I “want to see” my set sail pass to see if my cabin # has been issued. 

7 hours ago, Host Clarea said:

Try the usual: clear cache, clear cookies, private browsing mode, different browser.

 

If that does not work, call RC customer service.

Did all of that. Thanks tho.

I am 44 days out from my upcoming cruise...I have been, for two days now trying to access my Set Sail Pass...

I keep getting a message "Sorry there's been a glitch. Check-in is unavailable, so please try again later." 

I have signed into my account with different browsers.

I CAN see my set sail pass via the Royal App on my phone tho. 

On 8/15/2019 at 12:17 AM, RCCL Fan said:

Wow I never thought of that...

 

Liberty does Jamaica, Grand Cayman, & Cozumel....  and Allure can't dock in Grand Cayman.    

 

 

Howdy Wayne! Hey...no ships can "dock" in Cayman.... they all tender. Unless something has changed recently....

I have heard of some tall people say that the bathtub height is an issue..... in case it is...your husband can go to the spa area & use those showers.... just an option. 

37 minutes ago, John&LaLa said:

 

Unfortunately,  you really dont get the opportunity to do it at the port in many ports. They scan you in at security and you go straight to ship. No more check in desk. 😁

 

 

What if you haven't checked in online or with the app? I am sure there are some that don't do it early & just show up....

You can simply change the CC online in your account BEFORE you leave.... I have had to do that a few times when my cards were compromised.

3 minutes ago, cruiseluvr10 said:

How do we find out what the onboard price will be?  I thought I read that it could vary per ship and sailing.  I'm on Allure in September.

I've heard onboard prices are $60 & up.... 

5 minutes ago, hftmrock said:

While not Royal Caribbean policy...

 

It is illegal to take Cannabis out of Canada. so any other Royal Caribbean rules or laws are moot

 

https://travel.gc.ca/travelling/cannabis-and-international-travel

 

Leaving Canada

The legalization of cannabis in Canada did not change Canada’s border rules. Taking cannabis or any product containing cannabis across Canada’s international borders is illegal and can result in serious criminal penalties both at home and abroad.

Well......there ya go! 

6 minutes ago, gospelle said:

I'd rather have someone here post it. Then the next guy looking for the answer can see it without a hundred people telling them to "just call". So please, everyone, stop asking me to call.

You seek the expertise of members of this board. The consensus on this board is NO! You can not take it. You obviously are not gonna verify with the one place you can get a definitive answer (by contacting Royal directly), and you obviously are not gonna be happy until you get someone to say it's ok. I guess you can print that response (if you get it) out & take it with you. If & when you are stopped & questioned about the Marijuana on your person, you can show them the print out & say....but the "experts on Cruise Critic said it was ok".  SMH...…. 

14 minutes ago, CruisingNole said:

 

It amazes me that people seek answers on an internet forum from random strangers regarding a matter that could potentially land them in jail as opposed to contacting the company setting such policies. Anonymous people on the internet are not exactly the most trustworthy source.

Totally agree! SMH!

Just now, gospelle said:

Who would be arresting me exactly? We embark in Canada.

Just call...……….

2 minutes ago, gospelle said:

I agree, so WHAT is the policy?

If I were you, I'd CALL Royal myself. I wouldn't want to wind up being arrested at the pier...………. 

5 hours ago, brillohead said:

Also, the OBC that gets refunded will go to the credit card that you set up for your on-board account, which may or may not be the same card you originally charged it to at the time of the purchase.  

So just be aware of that when setting up your account, if you have more than one card and want it credited back to a certain card.  

I only use my Royal Caribbean card for cruising... so no worries there! THANKS! 

7 hours ago, AshleyDillo said:

 

Basically it's a word for the process a computer uses to decide how Royal can make the most money from an empty cabin on the ship.  There's a ton of data analytics to drive the decision making that gets fed into it. 

 

Consider the avalanche effect when they accept a RoyalUp to a top tier cabin..they can then accept an offer for the cabin that was upgraded which frees up another cabin..and so on down the line.  They don't even have to accept the highest bid on the highest level room if they can make more money by combining all the other RoyalUp offers down the line.

 

Then in the opposite direction, it may be lucrative for them to accept a low bid for an inside to an oceanview because they can then resell the inside for the current prevailing rate which could be over $1,000 more than the upgraded party had paid originally.

 

On top of that, Royal gets to mine data from all of the offered bids to see what people are willing to pay.

Thank you Ashley. I guess I’ll give up trying to figure it all out & just wait to see what happens as there isn’t anyway to really to figure out the logic. 🤔 

What will be, will be! 

2 minutes ago, AshleyDillo said:

It's decided by a proprietary algorithm written by Plusgrade (the company hired by Royal).

Thank you...now I just gotta find out what that means...LOL ! Google is my friend.

Just now, Biker19 said:

My point was that whether that thread or this, it's all guessing on how RCI/Plusgrade handles Royal Up.

Well...that kinda is what I said on my post...but just wanted to know if "possibly" someone might have a clue! We have so many smart folks here! Maybe someone has an inside track...

1 minute ago, Biker19 said:

Lots of that guessing happening already in the existing Royal Up thread.

Yeah... I searched for that...didn't find it.

We all kinda know how to bid for the Royal Up stateroom upgrade.... but my question is how does Royal decide who gets the upgrade once all the bidding is done? 

So if a "couple" bids on a cabin that can hold more than two & a "group of four" bid on the same said cabin & their bids are the same....who will get it? I know only the first two have to pay the upgrade bid amount. Just wondering if Royal just goes by the highest bid no matter how many would be in the room? Or maybe they go by the bid that was placed first? 

I am sure no one really knows this answer (except Royal employees)...but I was just curious... maybe someone here has an idea! 

TIA! 

1 hour ago, Merion_Mom said:

 

Good luck with your bid!  Please let us know if you are successful.  

I doubt VERY SERIOUSLY if I'll get it...but I will let ya know if I do! 

8 hours ago, Merion_Mom said:

IF you bought those things with OBC that was Nonrefundable when you used it, it will NOT be refundable as described above.

 

Did you have OBC that you used in your Cruise Planner, or did you purchase everything completely on your credit card?

No! Everything was bought on my credit card! YAY!