Jim in OR

Making everything available to everyone at all times comes at a cost and I’d rather not pay extra to make that happen. I certainly don’t feel any less special by making a special request that they are happy to accommodate.

Or, say nothing at the outset and just say no thank you when you get the pitch.

This is true. Although it seems there are at least an equal number that dismiss the positive reviews while maintaining their confirmation bias in the negative ones.