Txcotn

Interesting how often throughout this thread the words "I would hope", "I guess", "Surely they would/wouldn't", "I'm pretty sure", etc appear. Would be SO professional of Crystal to just publish what is included so we can KNOW - drinks, tips, excursions, etc, etc, what is smoking policy, and all those areas where people have concerns.......and on smoking - aren't there many many hotels and restaurants that are totally NON smoking these days? Certainly where we eat and travel, even most bars in hotels and restaurants are non smoking.

And stink up those areas with smoke smell for ever as it NEVER comes out. Check out the Irish pubs that have banned smoking, they still stink to high heaven.

I like this, it's a bit like the smoking rooms in the Atlanta airport. You can get your smoke plus everyone else'. 😱

Agree to disagree. Mr. d'Ovidio had been wanting to buy Crystal for a long time. If I were longing to buy a company and actively pursuing it, I would probably have an ongoing list of "to do" and prioritize it. There has been PR in the trade mags, but not all of us read those religiously. We have PR people in the family and I can tell you CATEGORICALLY that a PR timeline for new products and new events are in the "can" up to a year in advance. So he bought Crystal in June, wouldn't it have made sense to be ready to go 6-8 months later, especially with the resources of A&K readily available? What was the point of "signing up" for "updates" if we never receive any email updates? A good PR Director would have press releases, blast email, info on the web. This would save thousands of phone calls and very frustrated customers.

The PR hire should have been on Day 1.

You seem to be obsessed with this subject!

Not entirely true. Many rooms have been reimagined, made larger, but for the most part, the public spaces remain as they were.

I thought I was the only one and doing something wrong!

God forbid CRYSTAL posts it!

I am not so concerned about details NOW but will want them as we had them in the past. I won't be guessing anything at this point, it's all too up in the air for me to blindly book something, not knowing anything about what the expected on board experience might be. Crystal could give us some idea.

Well he admitted to taking SS intellectual property. That’s pretty serious.

This is a stupid move on both Crystal's and Lira's parts. IMHO

They don't have to be specific, they just need to be up front about what they will have. It's tough navigating in the dark! And actually, people on this board have been asking. Does nobody at Crystal monitor it anymore?

Then why don't they tell someone besides you? Put it on the web site maybe? so people will know what to expect?

Most people know if they sign a noncompete and what it means.

I think there were people who were trying it out to see how far they could go....

3 are great, no experience with 1. Good news.

We were on Serenity shortly after AI was instituted and there were indeed more drunk guests than we had seen since our first Crystal cruise in 1995! And drunk VERY early in the day too!

We hope.

I'm not so concerned about details of enrichment, etc, I just want to know it will be there. I'm with you on the web site, we're 2 weeks in and it's still not complete!

Azuka2 unnder NYK.

I hear you but it should have been right day 1 for bookings, with complete and correct information on rooms and locations and prices. And at least some idea of the plan. Manfredi has been wanting to buy Crystal for a couple of years, surely he knew what he was buying and what it offered in the past that people loved. That's why we're holding off - will there be similar enrichment with lectures? theme cruises? headline entertainers? Surely there are some plans in the works even if not solidified. I would hate to get on board and have nothing to do but a jigsaw puzzle.

Dancing was a huge draw on Crystal, what's the point of eliminating it?

That's fine. DH has a business and when they have a "roll out" it better be right day 1 minute 1, a carryover from his corporate days! And he's just a small business person, you would think that with the vast resources of A&K they could figure this out. Maybe their resource aren't so vast after all.🙄

Why is it so difficult to get it right on day 1?