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Stupid RCCL Website - Good for a laugh though


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I have to say RCI website is horrendous, but laughable.

 

I have trying to look at the cost of a Bermuda Cruise in October 2012, on the Explorer. The cruise information is showing on the website, but once I enter date and other options it sends me right back to step 1. When I contacted C&A chat line they say the cruise is available to book on the website, there must be a problem with FireFox. When I explain that I can look at other cruises with no problems, I am told to call and book over the phone. Is anyone else experiencing these problems.

 

On Saturday while checking my current cruises I was asked to complete a survey about the website, which I did (Did not go well for the website:D).

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We had trouble booking My Time Dining reservations on the website the other day. I called Royal to do it over the phone, and the representative said that there were indeed some glitches in that part of the website that just leave you hanging.

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I have to say RCI website is horrendous, but laughable.

 

I have trying to look at the cost of a Bermuda Cruise in October 2012, on the Explorer. The cruise information is showing on the website, but once I enter date and other options it sends me right back to step 1. When I contacted C&A chat line they say the cruise is available to book on the website, there must be a problem with FireFox. When I explain that I can look at other cruises with no problems, I am told to call and book over the phone. Is anyone else experiencing these problems.

 

On Saturday while checking my current cruises I was asked to complete a survey about the website, which I did (Did not go well for the website:D).

 

 

Yes, same thing here, but with the 14 Night Mediterranean Treasures Cruise. It keeps sending me back to step 1, where I have to pick my date. Just wanted to check the price, but I can't. Lucky for me I don't intend to book that cruise. And it can't be firefox, cause I'm using Internet Explorer. That site has been in a very bad mood these past few days.

 

Survey can't be filled out here, maybe something to do with my location, being outside the US

 

Cindy

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Hey at least they are offering the balcony at that price. On some cruises, that's the price of an inside.:eek:

Yes, an even higher price is showing today for the X Constellation cruise we leave for this weekend and it's for an Z guarantee. We saved about $198,618 by booking earlier and not waiting until the last minute. I gusess it the same RCCL computer system for X.

 

attachment.php?attachmentid=189357&d=1300801048

ConniePrice.jpg.f85a5c77f833dab4804a2ad58f2b518c.jpg

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I gusess it the same RCCL computer system for X.

 

 

What a deal you got!;) Yes it is the same computer system.

 

 

Just an FYI to those saying this is a new website issue, actually this particular bit of fun has been around for years - like many things they've never bothered to correct it. For some reason, instead of returning N/A when a category is unavailable, sometimes but not all the time, it returns this absurd pricing so it's probably hard coded somewhere and no one knows where.

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A balcony is soooo worth it!

You sound like my partner. We are going on the Galapagos trip next year and I felt that it wasn't worth an extra $500 a night (for both) for a balcony on the Xpedition.

I normally agree that I need a balcony, but this cruise we wouldn't be using it. We can get an extra balcony cruise with saving that money.

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WOW! You sure did get a great deal....lol :p

 

Yes, an even higher price is showing today for the X Constellation cruise we leave for this weekend and it's for an Z guarantee. We saved about $198,618 by booking earlier and not waiting until the last minute. I gusess it the same RCCL computer system for X.

 

attachment.php?attachmentid=189357&d=1300801048

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