cruisingallover Posted July 19, 2011 #1 Share Posted July 19, 2011 This has never happened before to us so I thought I would get some feedback here. We disembarked the Crown Princess one day before its final destination. We paid our bill in cash and in full at the pursers desk the day before we left. We did not make any purchases or used our card after that. I just got my credit card statement and low and behold there is a 10.00 charge from the Crown Princess. I called Princess and they said they do not have any record of such a charge. They wanted me to fax them my statement. Any one have a clue what this could be for? Link to comment Share on other sites More sharing options...
Putterdude Posted July 19, 2011 #2 Share Posted July 19, 2011 Without the posting code, I would have no idea, however on the rare occasion I have found an error on our folio after we have disembarked the ship I have found Princess very easy to deal with and most accommodating. Link to comment Share on other sites More sharing options...
cruisingallover Posted July 19, 2011 Author #3 Share Posted July 19, 2011 not for tips either as they are 10.50 per day per person.....extra port tax perhaps :confused: Link to comment Share on other sites More sharing options...
wickedwitchofthewest Posted July 19, 2011 #4 Share Posted July 19, 2011 Speak to your credit card company as well as Princess. I just had a similar thing happen with my card. Found I had £470 of charges to Emerald Princess when my bill was only $180 Whole thing was sorted in 24 hours and money credited back to my account - well worth the phone call. Link to comment Share on other sites More sharing options...
caribill Posted July 19, 2011 #5 Share Posted July 19, 2011 not for tips either as they are 10.50 per day per person.....extra port tax perhaps :confused: 11.50 a day now Link to comment Share on other sites More sharing options...
Nanatravel Posted July 19, 2011 #6 Share Posted July 19, 2011 11.50 a day now That new rate per day is correct: I was even surprised when we boarded, as we had no notice of Princess increasing their Gratuity rate in our office. Link to comment Share on other sites More sharing options...
jonikal Posted July 19, 2011 #7 Share Posted July 19, 2011 We had a recent issue with an overcharge and it was settled efficiently. You might calling 877 888 1869 Ext 44839. Link to comment Share on other sites More sharing options...
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