SULROSS Posted October 14, 2015 #5026 Share Posted October 14, 2015 A couple of posts today involving concierge lounges have posted Cocktail Hours as either 4:30-7:30 or 5:00-8:00. Just thought i'd ask if anyone on this forum has experienced them shortening the cocktail hours - especially 30 mins before late dinner. The Jewel was posted 5p-8p in the Lounge, but they were serving until 8:30 last month. Just seeing if anyone else has noticed this lately. The other ships mentioned today were the Navigator and Adventure. Just got off the Navigator and their Happy Hour is 4:30 to 8:00 and has been for a long time. Link to comment Share on other sites More sharing options...
cruisenfever Posted October 14, 2015 #5027 Share Posted October 14, 2015 (edited) A couple of posts today involving concierge lounges have posted Cocktail Hours as either 4:30-7:30 or 5:00-8:00. Just thought i'd ask if anyone on this forum has experienced them shortening the cocktail hours - especially 30 mins before late dinner. The Jewel was posted 5p-8p in the Lounge, but they were serving until 8:30 last month. Just seeing if anyone else has noticed this lately. The other ships mentioned today were the Navigator and Adventure. Just returned from Serenade where the Happy Hour was 4:30 until 8:00. Edited October 14, 2015 by cruisenfever Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted October 14, 2015 #5028 Share Posted October 14, 2015 Just got off the Navigator and their Happy Hour is 4:30 to 8:00 and has been for a long time. Was Ricardo back as Concierge? Link to comment Share on other sites More sharing options...
SULROSS Posted October 14, 2015 #5029 Share Posted October 14, 2015 Was Ricardo back as Concierge? Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 14, 2015 #5030 Share Posted October 14, 2015 Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston I'm keeping my fingers crossed for both of them [emoji1] Link to comment Share on other sites More sharing options...
Firefighterhoop Posted October 14, 2015 #5031 Share Posted October 14, 2015 Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston Ricardo can't go back to Texas until after the first week in December... Only because I will be on the Navigator I haven't had the opportunity to sail with him in a long time and always enjoy him as the Concierge :D Link to comment Share on other sites More sharing options...
Firefighterhoop Posted October 14, 2015 #5032 Share Posted October 14, 2015 Just got off the Navigator and their Happy Hour is 4:30 to 8:00 and has been for a long time. Thanks! Just found it odd that there were 3 posts within the same day and the hours were in Three hour blocks... didn't know if something had changed in the last few weeks. Link to comment Share on other sites More sharing options...
Seatravelers Posted October 14, 2015 #5033 Share Posted October 14, 2015 Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston Hope Ricardo gets to move to Liberty! He does such a fantastic job on these itineraries and deserves to stay closer to home, imho! Link to comment Share on other sites More sharing options...
caddie1 Posted October 14, 2015 #5034 Share Posted October 14, 2015 Just off Rhapsody. 5pm to 8.30pm. Link to comment Share on other sites More sharing options...
Mjoellnir Posted October 14, 2015 #5035 Share Posted October 14, 2015 Raj will be back on Indy on Jan 25!!!Gustavo should go home next week; don't know when he gets back; both should be onboard on your Feb cruise! Have fun:) I've heard good things about Raj, and nothing about Gustavo :) Is it an advantage that they both are on board? thank you for your replies! Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted October 14, 2015 #5036 Share Posted October 14, 2015 Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston Thank you.... Link to comment Share on other sites More sharing options...
Jasp 0401 Posted October 15, 2015 #5037 Share Posted October 15, 2015 (edited) Could someone please answer the questions on the previous page about Voyager concierge and Ana on Allure's email. Thanks I have been trying to find out who the diamond and suite concierges on the Voyager for a while now. No one seems to know who they are just who's not. Edited October 15, 2015 by Jasp 0401 Link to comment Share on other sites More sharing options...
cruising grandma Posted October 15, 2015 #5038 Share Posted October 15, 2015 (edited) JJ will move to another ship 11/1 when Berty comes back to Freedom from vacation. She is unsure what ship, but if I find out before 10/25, I'll post an update. Lounge happy hour on Freedom is still 4:30-8:00. Edited October 15, 2015 by cruising grandma Link to comment Share on other sites More sharing options...
DanTheCruisingMan Posted October 17, 2015 #5039 Share Posted October 17, 2015 Just off Rhapsody. 5pm to 8.30pm. How was the concierge? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted October 17, 2015 #5040 Share Posted October 17, 2015 JJ will move to another ship 11/1 when Berty comes back to Freedom from vacation. She is unsure what ship, but if I find out before 10/25, I'll post an update. Lounge happy hour on Freedom is still 4:30-8:00. Thanks for the info -- I updated the Google Doc. FR's happy hour are the same as they have been for a few years -- late seating is at 8 PM. Early seating is at 5:30 PM Link to comment Share on other sites More sharing options...
katygirl5 Posted October 17, 2015 #5041 Share Posted October 17, 2015 Would someone please tell me how to see the list of ships and the concierge. Thank you, Sally Link to comment Share on other sites More sharing options...
SherriZ366 Posted October 17, 2015 #5042 Share Posted October 17, 2015 Would someone please tell me how to see the list of ships and the concierge. Thank you, Sally https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
cruisenfever Posted October 17, 2015 #5043 Share Posted October 17, 2015 Would someone please tell me how to see the list of ships and the concierge. Thank you, Sally Here's the link Sally https://docs.google.com/spreadsheets...#gid=371892551 Link to comment Share on other sites More sharing options...
Stormy15 Posted October 17, 2015 #5044 Share Posted October 17, 2015 Yes, Ricardo was in Concierge and Nadia in Diamond. Both waiting to hear if either one might get to go to the Liberty when it comes to Galveston Did you mean Nadia or Nadja? Nadja was our concierge for suites at the end of August on Navigator. She said she had put in to stay with Liberty. I wonder when they will hear since it is getting close now. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Trekker954 Posted October 17, 2015 #5045 Share Posted October 17, 2015 Hi gang, we are on the Brilliance TA trying to get some help with a Northern lights watch. Huge group, 50 plus cabins,with suites and diamond plus down. Is Charmine the person to contact? I'm curious if Charmaine helped you and your group. I recently sailed with her and would say, before I sail another RCI sailing, I want to make sure she isn't even anywhere on the ship. My first interaction with her years ago was bad and then to have to sail with her again and witness her behavior...., I now know she's just odd. I'm glad the CL had cameras. I had top management contact me and apologize profusely for her behavior and actions. Link to comment Share on other sites More sharing options...
kalajori Posted October 17, 2015 #5046 Share Posted October 17, 2015 I agree that Charmaine was the worst concierge we have ever encountered on a Royal ship. We met her on the Oasis several years ago, and she was rude, discourteous, and downright unfriendly. It was the first and only time I have ever written a negative review of a Royal employee, but her behavior in the CL deserved a response. Surprised that she is still with the fleet. Maybe she has had an "attitude adjustment". Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted October 18, 2015 #5047 Share Posted October 18, 2015 We never had any problem with Charmaine, on Oasis years ago, and on Brilliance last apr! Link to comment Share on other sites More sharing options...
Dave85 Posted October 18, 2015 #5048 Share Posted October 18, 2015 I'm curious if Charmaine helped you and your group. I recently sailed with her and would say, before I sail another RCI sailing, I want to make sure she isn't even anywhere on the ship. My first interaction with her years ago was bad and then to have to sail with her again and witness her behavior...., I now know she's just odd. I'm glad the CL had cameras. I had top management contact me and apologize profusely for her behavior and actions. I agree that Charmaine was the worst concierge we have ever encountered on a Royal ship. We met her on the Oasis several years ago, and she was rude, discourteous, and downright unfriendly. It was the first and only time I have ever written a negative review of a Royal employee, but her behavior in the CL deserved a response. Surprised that she is still with the fleet. Maybe she has had an "attitude adjustment". Our experience with her on Oasis was also negative. Disappointed to hear she's still in this position. Only concierge I've ever had anything negative to say about! Link to comment Share on other sites More sharing options...
cruising grandma Posted October 18, 2015 #5049 Share Posted October 18, 2015 Thanks for the info -- I updated the Google Doc. FR's happy hour are the same as they have been for a few years -- late seating is at 8 PM. Early seating is at 5:30 PM Update.....JJ is staying on Freedom until 11/8, when Berty returns.:) Link to comment Share on other sites More sharing options...
Trekker954 Posted October 18, 2015 #5050 Share Posted October 18, 2015 Glad I'm not alone in my take on Charmaine. If someone asked me to use one word to describe her, I would have to say arrogant. I am really shocked that she is a concierge at all, whether in the D or CL. She's probably fine if you do not need to ask her anything. She really talks down to guests. She makes up her own rules and her take is that everyone is beneath her. My fear is she's been around a very long time. I truly hope she isn't training other new concierges. I say let the Amit, Mario, Alan, Andrew, Juan, and Oanas be a role model for the new concierges. I even saw a suite guest come into the CL a tad panicked (their first cruise) asking about if they had to tender because they had a ship excursion. Rather than explain, Charmaine barked at them, "JUST FOLLOW THE INSTRUCTIONS ON THE TICKETS". geez. It may have been a dumb question to her, but not for a first time cruiser. Isn't that her job. Oh well, most concierges are delightful and are very helpful. Link to comment Share on other sites More sharing options...
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