Clarea Posted March 5, 2012 #151 Share Posted March 5, 2012 Can you tell me when they were updated, because as of last Thursday, they were not. Thanks, Rick PS.......where are you getting this information from?? I just went onto the Royal Caribbean Website, went to ships, to Rhapsody of the Seas, deckplans, deck 8 and there are still staterooms showing where the Concierge Lounge is supposed to be. So, where are you getting your information??? Rick The CL is not on deck 8, it's up on deck 11 in the Viking Crown area. They removed the lounge and study from deck 8 around the centrum and put in OV staterooms. Bob Link to comment Share on other sites More sharing options...
critterchick Posted March 5, 2012 #152 Share Posted March 5, 2012 Can you tell me when they were updated, because as of last Thursday, they were not. Thanks, Rick PS.......where are you getting this information from?? I just went onto the Royal Caribbean Website, went to ships, to Rhapsody of the Seas, deckplans, deck 8 and there are still staterooms showing where the Concierge Lounge is supposed to be. So, where are you getting your information??? Rick 8550 is still an accessible cabin on the updated plans, no worries. The deck plans on the RCI website were updated on Feb 24 and 25. For reasons only known to the World's Worst IT department, they didn't do them all in one day. I only know this because I was checking obsessively to see if my cabin had been moved. it had, but I was able to get it back. But when I called C&A, the rep pulled up my reservation and the old deck plan was showing. :confused::confused: I had her to a mock booking and she figured out what I was talking about. But the CL isn't going to be in Deck 8 the way it is on Enchantment. They're going to break up the VCL to put it on Deck 11. Link to comment Share on other sites More sharing options...
rubrrick Posted March 5, 2012 #153 Share Posted March 5, 2012 8550 is still an accessible cabin on the updated plans, no worries. The deck plans on the RCI website were updated on Feb 24 and 25. For reasons only known to the World's Worst IT department, they didn't do them all in one day. I only know this because I was checking obsessively to see if my cabin had been moved. it had, but I was able to get it back. But when I called C&A, the rep pulled up my reservation and the old deck plan was showing. :confused::confused: I had her to a mock booking and she figured out what I was talking about. But the CL isn't going to be in Deck 8 the way it is on Enchantment. They're going to break up the VCL to put it on Deck 11. Jean........this is what C&A told me on Thrusday...........of last week. The CL would be put next to 8550, eleminating the 5 existing cabins. So, I'm being lied to .........once again, by RCCL. I'm beginning to start a focus on other cruise lines, as RCCL does not have their act together.......at all. I now have been lied to. Enjoy spending your money with them..........I'll stick around if I can find a way to get Stiengold fired! That man is worthless........as is their website. Rick Edited to say.......Jean.....you are much smarter than I am........and also many that work for the C&A department of RCCL Glad that you got your cabin. I followed your instructiions to find the CL as part of the VCL. Thank you for your help.......and hopefully that is where it will stay. No one with C&A told me that it would be there........but just ahead of 8550 on deck 8. Idiots! Link to comment Share on other sites More sharing options...
critterchick Posted March 5, 2012 #154 Share Posted March 5, 2012 Jean........this is what C&A told me on Thrusday...........of last week. The CL would be put next to 8550, eleminating the 5 existing cabins. So, I'm being lied to .........once again, by RCCL. I'm beginning to start a focus on other cruise lines, as RCCL does not have their act together.......at all. I now have been lied to. Enjoy spending your money with them..........I'll stick around if I can find a way to get Stiengold fired! That man is worthless........as is their website. Rick Edited to say.......Jean.....you are much smarter than I am........and also many that work for the C&A department of RCCL Glad that you got your cabin. I followed your instructiions to find the CL as part of the VCL. Thank you for your help.......and hopefully that is where it will stay. No one with C&A told me that it would be there........but just ahead of 8550 on deck 8. Idiots! You got that right, bro. I think Enchantment's CL is on Deck 8, but Splendour's is on Deck 4 or 5, so there's no consistency in design - they'll just put them where they fit. Link to comment Share on other sites More sharing options...
chookie65 Posted March 5, 2012 #155 Share Posted March 5, 2012 Well, they actually called! I wasn't holding my breath, or I would have passed out 20some hours ago! LOL. I asked when the "new" 8096 was booked, and she said "quite some time ago." I informed her that was absolutely NOT true, because 8096 NEVER existed on the old deck plans! Someone recently booked it, or moved to it. But, she said they could not get it back. WHY NOT? They moved MY location, so I think the new occupants could be moved. Anyway, she asked if they could send a bottle of wine to our room. After laughing hysterically, I told her that would absolutely NOT suffice. So, she asked how they could make it right. I told her that I'd accept an upgrade to a higher category room. Naturally, she said she has to speak with "revenue management" tomorrow and would get back to me. I'm not too optimisitic, but we'll see...... Bill Thanks for the update .... I'm still waiting too!!! Link to comment Share on other sites More sharing options...
RoyalDiamond Posted March 5, 2012 #156 Share Posted March 5, 2012 Well, they actually called! I wasn't holding my breath, or I would have passed out 20some hours ago! LOL. I asked when the "new" 8096 was booked, and she said "quite some time ago." I informed her that was absolutely NOT true, because 8096 NEVER existed on the old deck plans! Someone recently booked it, or moved to it. But, she said they could not get it back. WHY NOT? They moved MY location, so I think the new occupants could be moved. Anyway, she asked if they could send a bottle of wine to our room. After laughing hysterically, I told her that would absolutely NOT suffice. So, she asked how they could make it right. I told her that I'd accept an upgrade to a higher category room. Naturally, she said she has to speak with "revenue management" tomorrow and would get back to me. I'm not too optimisitic, but we'll see...... UPDATE.....I just received another call....Somehow, they were able to get us into 8596, the other aft corner JS. I don't know what they did with the occupants of that cabin, but I'm happy again! YAY. I knew they didn't want to upgrade us, since the only thing available better than a JS is one OS.... Link to comment Share on other sites More sharing options...
papakaiser Posted March 5, 2012 #157 Share Posted March 5, 2012 UPDATE.....I just received another call....Somehow, they were able to get us into 8596, the other aft corner JS. I don't know what they did with the occupants of that cabin, but I'm happy again! YAY. I knew they didn't want to upgrade us, since the only thing available better than a JS is one OS....Congratulations. Sure beats a bottle of wine, doesn't it.:D Link to comment Share on other sites More sharing options...
Clarea Posted March 5, 2012 #158 Share Posted March 5, 2012 UPDATE.....I just received another call....Somehow, they were able to get us into 8596, the other aft corner JS. I don't know what they did with the occupants of that cabin, but I'm happy again! YAY. I knew they didn't want to upgrade us, since the only thing available better than a JS is one OS.... Glad to hear it worked out for you! Thanks for the update. Bob Link to comment Share on other sites More sharing options...
RoyalDiamond Posted March 5, 2012 #159 Share Posted March 5, 2012 Congratulations. Sure beats a bottle of wine, doesn't it.:D Thanks! It sure does....so I'll make sure to have some wine/cocktails in the diamond lounge to make up for missing out on that bottle of wine....LOL. Link to comment Share on other sites More sharing options...
novicecruiser1 Posted March 5, 2012 #160 Share Posted March 5, 2012 I'm curious. Did you ask how they got from the email they sent to you, where they assured you that your cabin location would not change, to your most message from them that your cabin has been sold out from under you, and they're sorry ? I think Ripley would have problems believing this mess.:mad: I am happy to report that I rec'd a call today (as promised) from RCCL and I have my corner aft back! I also have an updated reservation with the new cabin number of 8096. Link to comment Share on other sites More sharing options...
papakaiser Posted March 6, 2012 #161 Share Posted March 6, 2012 i am happy to report that i rec'd a call today (as promised) from rccl and i have my corner aft back! I also have an updated reservation with the new cabin number of 8096.Outstanding !!! Link to comment Share on other sites More sharing options...
critterchick Posted March 6, 2012 #162 Share Posted March 6, 2012 Congrats on getting your corners back! Link to comment Share on other sites More sharing options...
The_Big_M Posted March 6, 2012 #163 Share Posted March 6, 2012 UPDATE.....I just received another call....Somehow, they were able to get us into 8596, the other aft corner JS. I don't know what they did with the occupants of that cabin, ...Gave them your bottle of wine? ;-) Link to comment Share on other sites More sharing options...
Clarea Posted March 6, 2012 #164 Share Posted March 6, 2012 I am happy to report that I rec'd a call today (as promised) from RCCL and I have my corner aft back! I also have an updated reservation with the new cabin number of 8096. I'm really encouraged that Royal seems to be making things right. Link to comment Share on other sites More sharing options...
chookie65 Posted March 6, 2012 #165 Share Posted March 6, 2012 UPDATE.....I just received another call....Somehow, they were able to get us into 8596, the other aft corner JS. I don't know what they did with the occupants of that cabin, but I'm happy again! YAY. I knew they didn't want to upgrade us, since the only thing available better than a JS is one OS.... Glad to hear .... No news for my aft cabin ... But when I logged into 'my cruises' and looked at my purchased cruises they have added a PDF copy of deck 8 for 2012/13 next to my cabin number and of course reflects the new deck plans which puts me in the location with the obstructed view and no sofa bed? So perhaps something is happening - well I hope s anyway!!!! I was checking my booking in hope that I have been allocated the new cabin number ie. 8102!!! Anyone know why they would do this ????? Link to comment Share on other sites More sharing options...
CassCruise Posted March 6, 2012 #166 Share Posted March 6, 2012 Glad to hear .... No news for my aft cabin ... But when I logged into 'my cruises' and looked at my purchased cruises they have added a PDF copy of deck 8 for 2012/13 next to my cabin number and of course reflects the new deck plans which puts me in the location with the obstructed view and no sofa bed? So perhaps something is happening - well I hope s anyway!!!! I was checking my booking in hope that I have been allocated the new cabin number ie. 8102!!! Anyone know why they would do this ????? Did you book with RCCL in Australia?? If you did I have the name and number (somewhere!) for the person who phoned me from the Sydney office re the change in our cabin number....... Jane Link to comment Share on other sites More sharing options...
chookie65 Posted March 6, 2012 #167 Share Posted March 6, 2012 Did you book with RCCL in Australia?? If you did I have the name and number (somewhere!) for the person who phoned me from the Sydney office re the change in our cabin number....... Jane Hey Jane I booked through a TA but have spoken to a supervisor called Clarissa or Larissa at RCI Sydney who said Jonathon is the Manager fixing the problem ... That was last Friday!!!! Given my cruise is in October I figure that they are probably fixing the first cruises after dry dock before they deal with mine.... Although I was told it was in the urgent pile!!! Not sure how urgent though. If you can find the name and number then I would love to have it because I will give the until fridaynthis week before I call again. Cheers aleisha Link to comment Share on other sites More sharing options...
CassCruise Posted March 6, 2012 #168 Share Posted March 6, 2012 Hey Jane I booked through a TA but have spoken to a supervisor called Clarissa or Larissa at RCI Sydney who said Jonathon is the Manager fixing the problem ... That was last Friday!!!! Given my cruise is in October I figure that they are probably fixing the first cruises after dry dock before they deal with mine.... Although I was told it was in the urgent pile!!! Not sure how urgent though. If you can find the name and number then I would love to have it because I will give the until fridaynthis week before I call again. Cheers aleisha Aleisha, it was Jonathan who phoned me - if you send me an email at cassecca at hotmail dot com I will send it through! Jane Link to comment Share on other sites More sharing options...
chookie65 Posted March 6, 2012 #169 Share Posted March 6, 2012 Aleisha, it was Jonathan who phoned me - if you send me an email at cassecca at hotmail dot com I will send it through! Jane Jane I have emailed you. Cheers Aleisha Link to comment Share on other sites More sharing options...
vickiw0318 Posted March 7, 2012 #170 Share Posted March 7, 2012 When I got my cell number, I was given one with 8088 as the final four digits. I thought "Great, I can remember that. 8088 on the Rhapsody is one of my all time favorite cabins." Do I need to call AT&T and have it changed to 8096? :) Link to comment Share on other sites More sharing options...
soakedbythesea Posted March 7, 2012 #171 Share Posted March 7, 2012 The largest project ever in Singapore yard is now underway (some of the changes started even before being drydocked this week), with over 800 workers doing major changes, including removing atrium sculpture. The changes on the royalcaribbean.com website for Rhapsody show: COMING SOON Stateroom amenities such as flat screen televisions, new bathrooms and completely remodeled interiors, including new linens and furniture COMING SOON iPads in every stateroom that will allow guests to access the daily Cruise Compass of events and activities; personal daily itineraries, including shore excursions; monitor their onboard account; order room service; view restaurant menus; access the Internet; and watch movies COMING SOON Poolside, outdoor movie screen COMING SOON Concierge Club and Diamond Lounge* *Concierge Club reserved for Diamond Plus and Pinnacle Crown & Anchor Society members, and select suite guests. Diamond Lounge available for Diamond and above tier level members. Even stranger is that the site shows no availability on both the March 29 cruise from Singapore and the April 13 cruise from Sydney. The person who handled "chat" just responded that nothing is available and ended the chat without even a "Cheerio" or "Peace be with you" sign off :--) So, if it's sold out we should have quite a fun cruise - but I think that is a rare thing to sell all repositioning cruise cabins a month before sailing. Aloha, Peace Be With You, Cheerio and Party On!, You Animals :--) Link to comment Share on other sites More sharing options...
CassCruise Posted March 7, 2012 #172 Share Posted March 7, 2012 Even stranger is that the site shows no availability on both the March 29 cruise from Singapore and the April 13 cruise from Sydney. The person who handled "chat" just responded that nothing is available and ended the chat without even a "Cheerio" or "Peace be with you" sign off :--)So, if it's sold out we should have quite a fun cruise - but I think that is a rare thing to sell all repositioning cruise cabins a month before sailing. Aloha, Peace Be With You, Cheerio and Party On!, You Animals :--) Our cruise(departing 29th) has been sold out for quite some time now!!!! In Aus it really isn't uncommon for cruises to sell out a good month or two, at least in advance! Link to comment Share on other sites More sharing options...
chookie65 Posted March 10, 2012 #173 Share Posted March 10, 2012 here is a link to facebook updates on the refurb .... https://www.facebook.com/expedia.com.au#!/media/set/?set=a.337336092968251.70527.303039213064606&type=1 Link to comment Share on other sites More sharing options...
Clarea Posted March 10, 2012 #174 Share Posted March 10, 2012 here is a link to facebook updates on the refurb .... https://www.facebook.com/expedia.com.au#!/media/set/?set=a.337336092968251.70527.303039213064606&type=1 Thanks for this, very interesting! Bob Link to comment Share on other sites More sharing options...
littlesteelo Posted March 10, 2012 #175 Share Posted March 10, 2012 here is a link to facebook updates on the refurb .... https://www.facebook.com/expedia.com.au#!/media/set/?set=a.337336092968251.70527.303039213064606&type=1 It seems she may be getting a ducktail like Splendour. If you look at the second to last picture, the one with the propeller in it, that looks like new steel being fitted in the top right. Link to comment Share on other sites More sharing options...
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