Website Problems

[bajathree]

Just signed in no problem.....all C&A info available as well as all my resi's.

[CVU]

Just signed in no problem.....all C&A info available as well as all my resi's.

Tried yesterday and earlier today.

Nope, tried twice just now and it is "Currently Unavailable"!! STILL:eek:

[bajathree]

Tried yesterday and earlier today.

Nope, tried twice just now and it is "Currently Unavailable"!! STILL:eek:

 

I am in right now....staring at all my C&A info...cruise points....resi's....no issue.....earlier today I wasn't able to but last night and tonight I am in no problem.

[cruisebitten]

The RCI site always gives me a headache. I have called and explained how exasperated it makes me ~ they seem to hear me but nothing changes.

[saintbernardlover]

Here's a hint - get it fixed !!!!!!!!

[CruisingMouse]

I have been trying to login to My cruises all day, keep giving an error and suggests to check out the Allure in the meantime...WHAT'S GOING ON???

[CruisingMouse]

Have been trying all day to sign in, just tried again still no luck!

[saintbernardlover]

I have been trying to login to My cruises all day, keep giving an error and suggests to check out the Allure in the meantime...WHAT'S GOING ON???

 

You're preaching to the choir!!! :mad:

[annabell08]

I wish I would have kept a record of how long it took to view excursions and then book them. RC sure makes it difficult for you to spend your money.

[peacebeach]

I have visited the site, just to browse around, and each time I have left with the same impression.

 

:o

[ckrobyn]

Robyn is going on the Freedom..b2b:D:D

 

I love having my own personal stalker :p:p

[CVU]

It worked! Put us as US and it let me log in.

I guess they are working on it, one country at a time?:confused:

[Cigar King]

The site is up. I tried both Chrome and IE, and both work.

[ckrobyn]

To the OP, I noticed you are from Canada. Try setting the website to "United States" (upper right corner on main webpage) and then logging in. Worked for me.

 

Thanks!!!!! I did just that and it worked like a charm!!! :D

[CVU]

I followed the suggestion on another thread and logged in as US and not Canada and it worked.........

[Mr. Bungle]

The site is up. I tried both Chrome and IE, and both work.

 

Riddle me this... I just logged in using FireFox. No issues. But if I try to get in using Windows, I get the Trojan message. Same laptop...

 

I went in and tried to delete those temp files but there is nothing there to delete. Is that because I have it set to delete my browser history whenever I close a browser? Am I missing it somewhere or am I in the wrong place...

 

Messed up...

[Mr. Bungle]

im not an IT girl~but it's not good~ i won't be entering any passwords and definitely not a credit card number!!!

 

get this... I went in via FireFox and there was NO issue... But STILL getting the Trojan message in Windows7... wierd...

[Lloyd555]

Thanks!!!!! I did just that and it worked like a charm!!! :D

 

Worked for me as well. Many many thanks. Have a great day!

[sherilyn70]

I'm reluctant to say this is a Kaspersky problem, but, I'd suggest somebody who has Kaspersky contact them and ask about the issue. Maybe they can investigate?

 

All signs point to it. It's very possible they accidently published a false positive in their latest dat file. Anti Virus companies do this occasionally. We had a problem with this recently in our corporate environment and McAffee Endpoint Protection was deleting peoples exe files for a program they needed due to a false positive. Talk about fun. :)

[Cigar King]

Riddle me this... I just logged in using FireFox. No issues. But if I try to get in using Windows, I get the Trojan message. Same laptop...

 

Interesting...so, is anyone having problems who is NOT using Kaspersky AND IE? Just out of curiosity what version of IE are you using? BTW, I assume you are running stock Firefox...you don't have something like noscript enabled do you?

[Cigar King]

All signs point to it. It's very possible they accidently published a false positive in their latest dat file. Anti Virus companies do this occasionally. We had a problem with this recently in our corporate environment and McAffee Endpoint Protection was deleting peoples exe files for a program they needed due to a false positive. Talk about fun. :)

 

It does happen on occasion to all of the vendors. That being said, usually they fix the problem relatively quickly. Hopefully, if this is a Kaspersky issue, they will release an update soon to fix it.

[MillbrookMom]

Is anyone else having this same problem? I thought a day or maybe even two was ok....but now we are on the 3rd day and I'd really like to get some things done on our account.

[cb at sea]

Can you just call on the phone? They can take care of it for you!

[ckrobyn]

I have Kaspersky and when I log in under United States, I can see everything! If it is my anti-virus protection causing this, then why can I see my reservation simply by changing my location? I'm not a techno wizard so I have no idea :rolleyes:

[lady_cruiser]

others seem to be having issues....maybe they're doing an update?

 

or maybe someone spilled the water out of the shell phone into the server...

 

i would say try in the AM.....

My sister tried yesterday morning and I tried this morning and it still isn't working? Maybe tomorrow morning??!!