how long should I wait?

[JustJamieH]

I sail this Sunday!

 

Booked early saver. Found price drop of $50 per person on Carnival.com and the "Fare Viewer" ... submitted price protection form on Friday and received the auto reply stating 7-10 days ... I don't have 7-10 days left!

 

How long should I wait to receive email approval? price has not been adjusted in my docs on Carnival.com yet either btw.

 

Also, who would I need to call to ensure I receive this credit before I sail?

[rickechambers1@aol.com]

They might be a little busy this week considering the thousands of displaced guests. I would let the dust settle or call cuastomer care at 3 AM or other off peak hour.

[golfadj]

I would give it a day or two and than call.

[AdGuyMG]

You'll probably get it tonight

[firefly333]

I dont think they work on sunday, they didnt used to work on saturday, but seem to lately.

 

Not to mention as above, they are probably pretty busy at Carnival right now with things.

 

You cant call about ES price drops.. that dept doesnt take calls.

[logan25]

So, curious. What if after the 7-10 days, I still have not received any reply?

[dcedar]

My last price drop I received confirmation the next day.

 

This time I sent in form on Wednesday and haven't heard anything other than the auto-reply. Wah!!!! I hate waiting!!!!

[logan25]

I have not even received the auto-reply.

[ready2cruzagain]

My last price drop I received confirmation the next day.

 

This time I sent in form on Wednesday and haven't heard anything other than the auto-reply. Wah!!!! I hate waiting!!!!

My TA sent mine in on Wednesday...I noticed Thursday in my documents it was accepted because the pirce I paid for my cruise was down $20..problem though...they did NOT increase my obc, they left it the same. The other problem...they deleted my FCC obc. Geez. TA trying to get it fixed...2 days later...still not right.

[logan25]

Ok, I'm getting "worried". Submitted the price guarantee form some 12 days ago and nothing is showing up on my booking as OBC. Is there seriously no one I can contact?

[klmorg]

Ok, I'm getting "worried". Submitted the price guarantee form some 12 days ago and nothing is showing up on my booking as OBC. Is there seriously no one I can contact?

 

This is who the emails are from, you might try to email them:

Carnival Cruise Lines [iCare@carnival.com]