How long would you wait?

[Wildgrits]

If you emailed a company about reserving an excursion at a port of call, how long would you wait for a response before moving on to their competition?

 

The excursion in question has about 10 companies with good reviews offering the same thing?

 

Also, excursion out of the country so I'm not willing to call them.

[sail7seas]

Not more than 48 hours.

If they aren't efficient and eager to present themselves well prior to the tour, how will they treat you on the day of your tour?

 

 

[Allis154]

I would also say 48 hours, but take into consideration time zones...Trying to deal with AU can take 3-4 days to get an answer.

[John Bull]

Weekends, public holidays, time zones.

I guess mebbe 3 to 4 days.

 

Have you checked your spam box?

That done - how long have you been waiting?

 

JB :)

[Putterdude]

I have waited 4 or 5 days for a reply if it is a company that I really want to tour with and it is a tour that I really am interested in.

[Scrapnana]

I would email them one more time, give them 24 hours and then go to another company if I still had no reply.

[cruiseco]

Is this a one-person driver/guide company? If so I'd give it three or four days. If it's a large enough company that you would expect them to have some sort of office staff to handle these types of things then maybe 48 hours.

[Philob]

Depending on time zones, 48 hours.

 

If your port of call is in Asia, they are still in Lunar New Year mode and you may not get a reply until next week.

[Wildgrits]

I emailed on January 30th. So I guess I don't have to feel bad moving on then.

[GORDONCHICK]

I emailed on January 30th. So I guess I don't have to feel bad moving on then.

 

Yeah, I think you're good.

[jocap]

Is this for the Caribbean, or the Med? .....because a lot of Med sites close down over winter, and the people might not even be in the country (I'm thinking about Santorini etc, where a lot of tour operators go home to Athens for the winter).:confused:

[NoobCruise]

I usually email several companies at once requesting info. If a company doesn't respond within about 48 hours, then they are no longer considered. There may be exceptions, such as if I emailed an Alaska excursion in December, I might give them a few extra days, because it's off season there.

[GORDONCHICK]

I usually email several companies at once requesting info. If a company doesn't respond within about 48 hours, then they are no longer considered. There may be exceptions, such as if I emailed an Alaska excursion in December, I might give them a few extra days, because it's off season there.

 

Most of the mom & pop places in AK are closed until April - & their websites even say they won't be responding.

[spookwife]

If you emailed a company about reserving an excursion at a port of call, how long would you wait for a response before moving on to their competition?

 

The excursion in question has about 10 companies with good reviews offering the same thing?

 

Also, excursion out of the country so I'm not willing to call them.

 

3 business days.

[rachelfran]

Don't underestimate the power of spam. I run list serves that routinely have the problem of some members not getting messages because they end up in spam folders that they do not check. More and more people use yahoo and gmail and these problems are routine. I had to resend a message to Harv & Marv in Juneau before getting a reply.. I know they are very reputable so I'm glad I resent and got the reply I was looking for...

 

Rachel

 

 

 

Sent from my iPad using Tapatalk

[ab0si]

If you emailed a company about reserving an excursion at a port of call, how long would you wait for a response before moving on to their competition?

 

The excursion in question has about 10 companies with good reviews offering the same thing?

 

Also, excursion out of the country so I'm not willing to call them.

 

You can use Skype, Google Talk or other such to call for next to nothing (a few cents a minute at most)