Has anyone had success in calling Group Sales Dept?

[rucruisn2]

I have been trying to contact group sales without going thru a ta. I have been on hold several times for over 30 minutes before I give up and hang up.

Regular booking dept can't help, crown and anchor dept didn't help either. Any ideas?

[leaveitallbehind]

If you have been trying anytime this week, the RCI reps (which I would expect includes the group reps) - directly and with TA's - have been very busy assisting the approximate 15,000 passengers with cancellations to rebook as a result of the Grandeur situation. Group bookings do need to go through the group department, so I would continue to try next week and be patient with any delays.