Shareholder credit

[Thebes]

Hello CC ers,

Wondering what is the rule for shareholder credit that some pax are getting ? How much credit per how many shares ? And what if I buy the shares today ? When can I start using the credit ? Or simply, how does this thing work with shareholder credit ?

Thank you in advance for replying :)

[Skipper's Mom]

You need to purchase 100 shares of CCL stock. As soon as you get confirmation of ownership from your brokerage account, you may submit to HAL for onboard credit. The amount of credit depends on the length of your cruise. For one week $100; 2 weeks $250 which is the max, I believe. If you cruise a couple of times a year, the benefit is great! :D

[ScriptOhio]

Go to this site: http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-sharebenefit

 

And click on the link (i.e. pdf file).

[Thebes]

Go to this site: http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-sharebenefit

 

And click on the link (i.e. pdf file).

 

Thanks. Just checked it out. It said you can't use it for onboard charges & gratuities. So want is it used for ?

[BlueLadyBlue]

Hi Thebes it actually says it can't be used for CASINO charges/credits or gratuities. :)

[Windsailer]

I've used it for both the HSC and casino charges. It shows up as a credit on my on-board account the first day of the cruise and the various charges are deducted from the credit as the cruise goes on.

[ScriptOhio]

Thanks. Just checked it out. It said you can't use it for onboard charges & gratuities. So want is it used for ?

 

I posted this in another thread:

 

According to the "official rules" (as listed in Carnival Corporation's Annual Report) for the shareholder OBC, you can not use it for casino credit/charges and/or gratuities. However, I have never heard of any ship enforcing that policy. I have used it numerous times for gratuities.

[Rusty Scupper]

If you request your shareholder benefit by mail, does anyone know how or when you can find out if it has been approved?

[Windsailer]

I submit mine by fax and call them (at the number on the Shareholder Benefit page) about a week later. If you're mailing I would add some time to that. And ask them to email you the approval, print it out and take it to the ship with you in case it doesn't show up on your account there.

[canadianbear]

I usually send my via e-mail (or if book through HAL PCC he does it) and get the confirmation back via e-mail. I believe some people have their TA do it for them or fax as Windsailer said.

 

Just remember that only 1 passenger per cabin can use this credit.

[Windsailer]

HAL used to accept the request by e-mail but not any longer. They want it either by fax or by mail - they said they made the change for security reasons.

[Thebes]

I posted this in another thread:

 

Thank you. Wonder if I could buy the 100 shares by end of this year and submit it for Feb, 2014 sailing and get the 250 OBC per the 100 shares I'm going to buy in my ROTH IRA ? Is it enough time or too late ? Thank you in advance for replying :):)

[Linda&Vern]

Thank you. Wonder if I could buy the 100 shares by end of this year and submit it for Feb, 2014 sailing and get the 250 OBC per the 100 shares I'm going to buy in my ROTH IRA ? Is it enough time or too late ? Thank you in advance for replying :):)

Quote from Shareholder Benefit Page:

"Applications to receive these benefits should be made at least two weeks prior to cruise departure date."

Disclaimer: I do not know how buying through your ROTH IRA works. You do have to have some "proof" that you own at least 100 shares of CCL stock. Quote again from Benefit Page: "photocopy of shareholder proxy card, shares certificate or a current brokerage or nominee statement (with your brokerage account number blacked out)..."

Edited November 15, 2013 by Linda&Vern

[ScriptOhio]

Thank you. Wonder if I could buy the 100 shares by end of this year and submit it for Feb, 2014 sailing and get the 250 OBC per the 100 shares I'm going to buy in my ROTH IRA ? Is it enough time or too late ? Thank you in advance for replying :):)

 

Yes you could, you need to have your proof of ownership when you submit your request and obviously the request has to be submitted before your cruise. I'd give them at least a couple weeks processing time and/or to work out any problems. The stock has to be in the name of someone booked on the cruise. The proof of ownership could be a copy of the stock certificate (if you get one) or your brokers statement showing ownership. If you have owned the stock for a couple years they would want the current brokers statement.

 

They no longer accept email copies, they want it faxed or snail mailed. I have faxed it and asked for an email confirmation, etc.

 

Here is a copy of an email confirmation I received from HAL (dated 27 Mar 2013) with the details:

 

Dear Mr. XXXXXXX

 

We received your proof of ownership of Carnival Shareholders Stock and have applied $250.00 shipboard credit to booking XXXXXX. The credit will reflect on your onboard account upon embarkation.

 

Please note that in order to protect our guest’s privacy, we no longer encourage sending financial information via email. Your next CCL shareholder benefit request can be sent by fax or mail to the following:

 

· Mailing Address: Holland America Line, Attention WCR, 300 Elliott Ave W, Seattle, WA 98119

 

· Fax: 206-281-0627

 

Please contact your travel agent for further details. We look forward to welcoming you on board the ms Veendam in the near future!

 

Kind Regards,

[canadianbear]

I guess I get the privacy email stuff but it was so convenient. For our September cruise I emailed a copy to our PCC and he took care of it and emailed the confirmation. I will miss that easy part.

[Davidson Duo]

Also, remember that the credit is only available to one passenger per cabin, so it makes no sense for a couple to each purchase shares.

 

We have never had any problems with them being used for our HSC. We do not purchase much in extra charges while cruising, so usually our largest charge is the HSC. Our various OBC's have always been accepted to pay down those charges.

 

A few years ago, we were taking my folks with us on a last minute 30 day cruise and asked them if they were shareholders. As they weren't, we recommended they purchase them before our cruise. This was one week before we left. Their financial planner was great, made the purchase for my Dad, and was able to fax a copy of the purchase confirmation that day. HAL sent confirmation that it was received, and when we arrived on board one week later, their credit was already applied to their account. Ours, on the other hand, was not showing. Thank goodness I had a copy of my confirmation, and two days later, ours was also applied to our account. I always have printouts of everything I have prepurchased or that should be applied to my account. If there has ever been anything missing, those printouts have been priceless in making sure that it is straightened out within a couple of days.

 

The shareholder's benefit is a great program, and we have done well on both cruise OBC's, and dividends. Every discount helps let us cruise more often! :)

[RJ2002]

There is no problem holding your shares in an IRA. All you need to do is provide a copy of the proof of ownership, as others have said. We recently purchased 100 shares as well, and we sent them a copy of the trade confirmation, and that was accepted by HAL.

[Storylady]

HAL used to accept the request by e-mail but not any longer. They want it either by fax or by mail - they said they made the change for security reasons.

 

I did a PDF and sent by mail for my cruise in September after everyone said it couldn't be done by e-mail. They also sent me a reply and it was listed on my bill when we got on the ship.

 

And we did it again for our upcoming cruise. We sent the PDF along with the e-Mail. I really don't see any difference between doing a PDF and FAXing. In both cases you are copying the brokerage statement.

Edited November 16, 2013 by Storylady

[RJ2002]

I did a PDF and sent by mail for my cruise in September after everyone said it couldn't be done by e-mail. They also sent me a reply and it was listed on my bill when we got on the ship.

 

And we did it again for our upcoming cruise. We sent the PDF along with the e-Mail. I really don't see any difference between doing a PDF and FAXing. In both cases you are copying the brokerage statement.

 

I think it's a security concern about sending the information via email, which can be intercepted. The fax is a direct connection to the recipient.

 

My stock broker actually has a similar policy... fax or snail mail, but no emails for sending documents back and forth.

[Thebes]

Yes you could, you need to have your proof of ownership when you submit your request and obviously the request has to be submitted before your cruise. I'd give them at least a couple weeks processing time and/or to work out any problems. The stock has to be in the name of someone booked on the cruise. The proof of ownership could be a copy of the stock certificate (if you get one) or your brokers statement showing ownership. If you have owned the stock for a couple years they would want the current brokers statement.

 

They no longer accept email copies, they want it faxed or snail mailed. I have faxed it and asked for an email confirmation, etc.

 

Here is a copy of an email confirmation I received from HAL (dated 27 Mar 2013) with the details:

 

Dear Mr. XXXXXXX

 

We received your proof of ownership of Carnival Shareholders Stock and have applied $250.00 shipboard credit to booking XXXXXX. The credit will reflect on your onboard account upon embarkation.

 

Please note that in order to protect our guest’s privacy, we no longer encourage sending financial information via email. Your next CCL shareholder benefit request can be sent by fax or mail to the following:

 

· Mailing Address: Holland America Line, Attention WCR, 300 Elliott Ave W, Seattle, WA 98119

 

· Fax: 206-281-0627

 

Please contact your travel agent for further details. We look forward to welcoming you on board the ms Veendam in the near future!

 

Kind Regards,

 

Thank you so much for your time.

[cruz chic]

I think it's a security concern about sending the information via email, which can be intercepted. The fax is a direct connection to the recipient.

 

My stock broker actually has a similar policy... fax or snail mail, but no emails for sending documents back and forth.

 

Snail mail could be intercepted. I would think it's way less secure than an email.

[Linda&Vern]

I did a PDF and sent by mail for my cruise in September after everyone said it couldn't be done by e-mail. They also sent me a reply and it was listed on my bill when we got on the ship.

 

And we did it again for our upcoming cruise. We sent the PDF along with the e-Mail. I really don't see any difference between doing a PDF and FAXing. In both cases you are copying the brokerage statement.

I'm glad going against HAL's advice worked for you. However, when their Shareholder Benefit info sheet clearly states "Please provide by fax or mail ... " and clearly does NOT include an e:mail address for the Shareholder Benefit Request ... then I think I'll not rock the boat and will follow their request. Obviously they had their reasons for changing their procedure and I will respect their decision.

[FoxyTerrier]

Also remember this can be used on other lines that CCL owns. We recently used it on our October Cunard cruise.

 

We have also bought RCL stock for when we sail on RCCL or X.

 

It's a nice benefit!!!

[Thebes]

Thanks foxy. Was wondering if one can use the credit 2 or 3 times per year ?

Edited November 16, 2013 by Thebes

[Windsailer]

Thanks foxy. Was wondering if one can use the credit 2 or 3 times per year ?

 

Yes, you can use it for each cruise you go on. I've gone on 4 cruises this year (2 of them 14 days or more) and received $700 in CCL OBC. Nice!

 

I submit each request separately - usually after final payment - I don't want to confuse the folks in Seattle.