GlobalGypsy Posted December 8, 2013 #1 Share Posted December 8, 2013 Currently aboard the Coral Princess. Called room service to trade out mini bar for 2 coffee card. They told me they don't do that. I told them it is done. Firm NO. A few minutes later they called back and said I could trade entire mini bar for only 1 coffee card. I told them forget it. Has anyone else encountered this? Anyone to contact? Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted December 8, 2013 #2 Share Posted December 8, 2013 I thought it was 1 coffee card for the entire mini bar set up? Link to comment Share on other sites More sharing options...
cruiserdru Posted December 8, 2013 #3 Share Posted December 8, 2013 See below. We got two cards for our mini-bar on the 10/21 Star Hawaii cruise without any problem. Sorry, don't have link. This is from Questions under Princess Captain Circle: Elite Mini-Bar Question: What will my mini-bar consist of? Answer: Elite members will get a one-time complimentary mini-bar set-up (1 per Elite stateroom) which consists of two (2) miniature bottles each of Cognac, Gin, Vodka and Scotch Whisky, two (2) 12 ounce cans of beer, two (2) 12 ounce cans/bottles of tonic water, two (2) 12 ounce cans of Coca Cola, two (2) 12 ounce cans of Sprite, two (2) 0.5 liter bottles of water, two (2) 11 ounce bottles of Perrier. The contents of the mini-bar are subject to change. Question: What if I have a specific request for how I’d like my mini-bar stocked? Answer: Your mini-bar will consist of a selection of liquors, soft drinks, beer, still and sparkling water. Once on board, you may contact Room Service to change your mini-bar selection. Certain restrictions apply. Question: Can I exchange the items in my Elite mini-bar for wine? Answer: You may exchange all of your mini-bar items for one bottle of wine. You can choose one of the following: • Chardonnay Kendall-Jackson • Sauvignon Blanc Nobilo • Cabernet Sauvignon Kendall-Jackson • Pinot Noir Robert Mondavi • Unwooded Chardonnay, Kendall Jackson (Dawn Princess, Sea Princess, Sun Princess - when based in Australia) • Wyndhams, Bin 444 Cabernet Sauvignon (Dawn Princess, Sea Princess, Sun Princess - when based in Australia) • Brown Brothers, Shiraz (Dawn Princess, Sea Princess, Sun Princess - when based in Australia) Question: Can I exchange the items in my Elite mini-bar for full bottles of liquor? Answer: No. Miniature bottles of liquor (50 ml) may be exchanged on a one-for-one basis with other miniature bottles. Question: Can I exchange the non-alcoholic items in my Elite mini-bar for alcohol? Answer: No. Non-alcoholic beverages may be exchanged on a one-for-one basis with other non-alcoholic varieties. Question: What if I don't want any alcohol in my Elite mini-bar? Answer: If you do not wish to have any alcohol in your mini-bar we will be happy to exchange your mini-bar for one of the following: •Alcoholic beverages may be exchanged for non-alcoholic beverages on a one-for-one basis •Full mini-bar may be exchanged for two (2) Coffee Cards •All water mini-bar setup will consist of eight (8) 1.5 liter bottles of water Link to comment Share on other sites More sharing options...
WendyG Posted December 8, 2013 #4 Share Posted December 8, 2013 Show them this PDF direct from their website. No being bummed on your cruise! :D Elite Mini-Bar FAQ.pdf Link to comment Share on other sites More sharing options...
thinfool Posted December 8, 2013 #5 Share Posted December 8, 2013 Anyone to contact? Sounds like the Captains Circle person onboard is the one to contact. Link to comment Share on other sites More sharing options...
Pam in CA Posted December 8, 2013 #6 Share Posted December 8, 2013 Sounds like the Captains Circle person onboard is the one to contact.I agree. Contact the Captain's Circle Host. They are the Princess representative onboard and it's their job (among other things) to make sure passengers are happy. If they can't help you (which they should), go to the Hotel a Manager. Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted December 8, 2013 #7 Share Posted December 8, 2013 Good luck OP. Sounds like you need to take this further and get that second coffee card! Link to comment Share on other sites More sharing options...
hpeabody Posted December 8, 2013 #8 Share Posted December 8, 2013 I was on the Golden at the end of October and I got 2 coffee cards in exchange for the mini bar set-up. They are wrong. It is 2 coffee cards. As someone mentioned, see the Captains Circle person aboard. I love the Coral, enjoy your cruise. And good luck, I hope it works out. Link to comment Share on other sites More sharing options...
MCC retired Posted December 8, 2013 #9 Share Posted December 8, 2013 (edited) Don't be bummed , persue this with Captains Circle host and you will get 2cards . Edited December 8, 2013 by MCC retired Link to comment Share on other sites More sharing options...
Dorset Cruiser Posted December 8, 2013 #10 Share Posted December 8, 2013 I thought it was 1 coffee card for the entire mini bar set up? We exchanged our mini bar for 2 coffee cards on Caribbean Princess in September :) Link to comment Share on other sites More sharing options...
Astro Flyer Posted December 8, 2013 #11 Share Posted December 8, 2013 I bring a copy of the Princess minibar exchange policy & the embarkation lunch invitation to show misinformed staff. Link to comment Share on other sites More sharing options...
Phyljim Posted December 8, 2013 #12 Share Posted December 8, 2013 We were on the Coral last July. We traded our mini-bar in for two coffee cards without a problem. Don't understand why there should be a problem now. change of crew?? Hope you get this solved. Link to comment Share on other sites More sharing options...
pablo222 Posted December 8, 2013 #13 Share Posted December 8, 2013 Currently aboard the Coral Princess. Called room service to trade out mini bar for 2 coffee card. They told me they don't do that. I told them it is done. Firm NO. A few minutes later they called back and said I could trade entire mini bar for only 1 coffee card. I told them forget it. Has anyone else encountered this? Anyone to contact? I did this in November on Coral. Ask to have room-service supervisor call you back. Sorry, I knew, but forgot his name. He was very helpful. Link to comment Share on other sites More sharing options...
HEINER Posted December 8, 2013 #14 Share Posted December 8, 2013 Will they change out for two coffee cards on the short four day cruise? That we could use next year on our cruise. Thanks, Betty Link to comment Share on other sites More sharing options...
Astro Flyer Posted December 8, 2013 #15 Share Posted December 8, 2013 Will they change out for two coffee cards on the short four day cruise? That we could use next year on our cruise. Thanks, Betty As you can see by the OPs experience anything could happen. :( I'm bringing a copy of the Captain's Circle FAQs which doesn't show any restrictions based on the length of a cruise. Link to comment Share on other sites More sharing options...
wilfros Posted December 8, 2013 #16 Share Posted December 8, 2013 I bring a copy of the Princess minibar exchange policy & the embarkation lunch invitation to show misinformed staff. Where can I find a copy of the embarkation lunch invitation or is this just for suite cabin guests? Tks Link to comment Share on other sites More sharing options...
Rare TracieABD Posted December 8, 2013 #17 Share Posted December 8, 2013 To the OP: Let us know what you did and how it worked out for you! Fingers crossed!:) Link to comment Share on other sites More sharing options...
bigenna Posted December 8, 2013 #18 Share Posted December 8, 2013 We were on the Golden, in September, on a four day cruise. We are not elite, but were in a suite, and no problem changing the mini bar for two coffee cards. We did bring along a printed copy of suite benefits just in case but no problems Sent from my Nexus 7 using Forums mobile app Link to comment Share on other sites More sharing options...
Ellipooh Posted December 8, 2013 #19 Share Posted December 8, 2013 Where can I find a copy of the embarkation lunch invitation or is this just for suite cabin guests? Tks I'd like to know this too.... Link to comment Share on other sites More sharing options...
Astro Flyer Posted December 8, 2013 #20 Share Posted December 8, 2013 (edited) Where can I find a copy of the embarkation lunch invitation or is this just for suite cabin guests? Tks It's for everyone & you can view it in the online FAQs under the 1st day dining options which says: "Shortly after we welcome you onboard your spectacular Princess ship, you're invited to relax and dine at the Horizon Court or in one of the ship’s multiple dining rooms. Open from 5 am to 11 pm (12 am on select itineraries), the Horizon Court offers a wide selection of buffet meals or snacks. A primary feature of Princess ships, the top-of-the-ship restaurant features floor-to-ceiling windows with stunning sea views as a backdrop. Or join us in one of our main dining rooms for lunch served up by a staff -- from chefs to waiters -- dedicated to making your dining experience something special". http://www.princess.com/learn/faq_answer/onboard/dining_nightlife.jsp It's also on the credit card sized deck map they give us at embarkation although about half the time they try to send us to the buffet by saying it's only for those in transit. Princess plainly says it's an option & too often staff doesn't want us and thus more Princess inconsistency! :( Edited December 8, 2013 by Astro Flyer Link to comment Share on other sites More sharing options...
redtogo Posted December 9, 2013 #21 Share Posted December 9, 2013 Currently aboard the Coral Princess. Called room service to trade out mini bar for 2 coffee card. They told me they don't do that. I told them it is done. Firm NO. A few minutes later they called back and said I could trade entire mini bar for only 1 coffee card. I told them forget it. Has anyone else encountered this? Anyone to contact? It's two coffee cards for the entire mini bar set up. If you are the poster who asked this question on Facebook, I posted a screen capture photo of the Princess website page that explains their policy. I am afraid this is just another example of poor employee training. :eek: Link to comment Share on other sites More sharing options...
Pia1913 Posted December 9, 2013 #22 Share Posted December 9, 2013 (edited) Where can I find a copy of the embarkation lunch invitation or is this just for suite cabin guests? Tks No invitation needed. Just show up at the dining room between noon and 1:30 and you're in! :) Edited December 9, 2013 by Pia1913 Link to comment Share on other sites More sharing options...
Ellipooh Posted December 9, 2013 #23 Share Posted December 9, 2013 No invitation needed. Just show up at the dining room between noon and 1:30 and you're in! :) Okay, that's what I thought. But if there's a written invitation somewhere I wanted to get a copy! :) Link to comment Share on other sites More sharing options...
Astro Flyer Posted December 9, 2013 #24 Share Posted December 9, 2013 No invitation needed. Just show up at the dining room between noon and 1:30 and you're in! :) "No invitation needed" until having to show it to either an uniformed crewmember or one wanting to have fewer passengers for embarkation MDR lunch to be seated. :( Link to comment Share on other sites More sharing options...
Pia1913 Posted December 9, 2013 #25 Share Posted December 9, 2013 "No invitation needed" until having to show it to either an uniformed crewmember or one wanting to have fewer passengers for embarkation MDR lunch to be seated. :( You, cugino? I have never seen this happen. Nobody ever looked at me or asked for anything. On any ship. You must have a certain glow. :eek: Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now