Upsell explanation

[gbgpr]

Thanks again for all of your helpful hints. I called Hal this morning and asked for the "upsell" dept. They informed me that there is no "list" to which I can have my name added. The gentleman stated that they just e-mail qualified passengers when upgrades become available. I am not sure what that means but at this point I am guessing I am not "qualified". Thanks again everyone. It was worth a shot.

[Globaliser]

Since I am less than two weeks out, I am guessing that it's not going to happen.

I am not sure what that means but at this point I am guessing I am not "qualified". Thanks again everyone. It was worth a shot.

The game isn't over until you turn up at check-in. As I said above, we got the offer we took four days before the cruise.

 

What I didn't say is that we got a further upsell offer two days before the cruise, offering a Pinnacle Suite for a further $500. We ignored that one.

 

But it does show that this can happen right up until the time you leave home, or even beyond that.

[DaveOKC]

Thanks again for all of your helpful hints. I called Hal this morning and asked for the "upsell" dept. They informed me that there is no "list" to which I can have my name added. The gentleman stated that they just e-mail qualified passengers when upgrades become available. I am not sure what that means but at this point I am guessing I am not "qualified". Thanks again everyone. It was worth a shot.

 

Its not over yet IMO. Since you booked through a TA, I would call them and have them call HAL. HAL will not deal with you directly if you booked through a TA.

 

You have nothing to lose, so be a pest if you have to and call your TA. I think I drove mine crazy at times, but I got my upsell in the end at a great price.

 

DaveOKC

[cruz chic]

Thanks again for all of your helpful hints. I called Hal this morning and asked for the "upsell" dept. They informed me that there is no "list" to which I can have my name added. The gentleman stated that they just e-mail qualified passengers when upgrades become available. I am not sure what that means but at this point I am guessing I am not "qualified". Thanks again everyone. It was worth a shot.

 

I've never heard of a list either but stranger things have happened. There were a lot of folks getting upsells on one of my cruises. Hal made it clear that I did not qualify. That was a booking that I had with a ta. Since I have booked thru Hal I've gotten an upsell on every one. Hal seems to send upsells to TA's but I suspect they are TA's that do a lot of business with Hal. Good luck, I hope you hear something. It's not too late.

Edited May 19, 2014 by cruz chic

[RuthC]

There were a lot of folks getting upsells on one of my cruises. Hal made it clear that I did not qualify.

Did they happen to indicate what the qualifications were?

[jaspersmycat]

Sorry for the interruption but RuthC - please go look at roll call for Amsterdam cruise in August. I left you an important message.

[cruz chic]

Did they happen to indicate what the qualifications were?

 

Nope. I think booking thru them as far as I can tell. I booked for years and years thru the same ta and saw one upsell in all that time. My ta is the one that got told I didn't qualify according to Hal.

[RuthC]

Sorry for the interruption but RuthC - please go look at roll call for Amsterdam cruise in August. I left you an important message.

I was heading there as soon as I finished reading the threads here. Only a few to go and I'll be right there.