nana541 Posted June 22, 2014 #76 Share Posted June 22, 2014 Please don't. Thank you. Glad your listening.... Enough said! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
drarill Posted June 22, 2014 #77 Share Posted June 22, 2014 (edited) Hi all, We apologize for your inconveniences over the past couple of days. We have been upgrading our servers and that caused intermittent disruptions. We believe the issues have now been resolved. If you continue to experience any errors, please call Celebrity Website Assistance (1-800-722-5941) or email webissues@celebrity.com. You can check my history here, I'm a positive poster. But I'm still getting the error message every time I try to "view my reservation". I'm cruising in less than three weeks and I don't like this. We invited friends to travel with us, to most of them this is the first time cruising with Celebrity and dealing with your website is really frustrating. Hope you can do better, because the issues have not been resolved. Edited June 22, 2014 by drarill Link to comment Share on other sites More sharing options...
murray2 Posted June 24, 2014 Author #78 Share Posted June 24, 2014 After 3 weeks still getting full page error message. Link to comment Share on other sites More sharing options...
Celebrity Cruises Posted June 24, 2014 #79 Share Posted June 24, 2014 After 3 weeks still getting full page error message. Have you reached out to Celebrity Website Assistance (1-800-722-5941) or emailed webissues@celebrity.com? Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted June 24, 2014 #80 Share Posted June 24, 2014 today is the first day without error......:D Link to comment Share on other sites More sharing options...
murray2 Posted June 24, 2014 Author #81 Share Posted June 24, 2014 Have you reached out to Celebrity Website Assistance (1-800-722-5941) or emailed webissues@celebrity.com? I contacted web site assistance this morning and was told they still have a problem and hope to have it fixed next week.This is the same answer I was given 2 weeks ago. . . . . . UNBELIEVABLE Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted June 24, 2014 #82 Share Posted June 24, 2014 so sorry - too optimistic.... - page not found again - connections party....:mad: Link to comment Share on other sites More sharing options...
Christine Frances Posted June 24, 2014 #83 Share Posted June 24, 2014 (edited) Wow I registered for my two next cruises yesterday with no problem.:confused: Ooops just realized you are not in NA so experience could be different for you. Hope it gets fixed soon! Edited June 24, 2014 by Christine Frances Link to comment Share on other sites More sharing options...
caribbeanlady50 Posted June 25, 2014 #84 Share Posted June 25, 2014 Hi Everyone! I have been experiencing this same problem for a few weeks now. Very frustrating when trying to check out the availability of certain cruises..:confused:I spoke to someone at Celebrity this evening and asked what the heck is the problem with their site. She said they are doing maintenance on their site....and it might take a few more weeks....really..??! Pretty frustrating!:eek: hence the long wait times on hold... Link to comment Share on other sites More sharing options...
The_Big_M Posted June 25, 2014 #85 Share Posted June 25, 2014 Have you reached out to Celebrity Website Assistance (1-800-722-5941) or emailed webissues@celebrity.com? I did, and received the same response as from the first address , i.e. none. Link to comment Share on other sites More sharing options...
murray2 Posted July 2, 2014 Author #86 Share Posted July 2, 2014 I contacted web site assistance this morning and was told they still have a problem and hope to have it fixed next week.This is the same answer I was given 2 weeks ago. . . . . . UNBELIEVABLE Another week has gone by. . Still get the full page error message Still unable to book a cruise on line Unbeleivable that this cannot be fixed in 4 weeks. Link to comment Share on other sites More sharing options...
bighairtexan Posted July 2, 2014 #87 Share Posted July 2, 2014 Ditto on the error page every day again for the past 3 days. No matter if I use Safari, Chrome, or Firefox; and I can clear my browser cache til I'm blue in the face. Very frustrating. I'm at the point where, if something DOES work properly on the website, I'm in shock. :eek: Link to comment Share on other sites More sharing options...
lud016 Posted July 3, 2014 #88 Share Posted July 3, 2014 Has anyone else tried the web site today...............I can actually access the booking pages:D Link to comment Share on other sites More sharing options...
The_Big_M Posted July 3, 2014 #89 Share Posted July 3, 2014 Yes, working for me too, finally. That didn't take long. The cruise deal I had been interested in isn't available now, but oh well. Link to comment Share on other sites More sharing options...
murray2 Posted July 3, 2014 Author #90 Share Posted July 3, 2014 Another week has gone by. .Still get the full page error message Still unable to book a cruise on line Unbeleivable that this cannot be fixed in 4 weeks. SUCCESS AT LAST! It only took 5 weeks for Celebrity to repair the site. Link to comment Share on other sites More sharing options...
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