js Posted July 30, 2014 #1 Share Posted July 30, 2014 Hi. Will be on the Breakaway in the Haven in 2 weeks. Can anyone please let me know who the concierge is and did you like them compared to others you have had? Also, who was your butler. Ill be on Deck 16 starboard in an H4. Thank you. Link to comment Share on other sites More sharing options...
AEckhardt Posted July 30, 2014 #2 Share Posted July 30, 2014 Adrien was the concierge in May on the Breakaway and he was top notch! He knew every one of his guests by name and always did whatever he could to make your experience the best! Link to comment Share on other sites More sharing options...
js Posted July 30, 2014 Author #3 Share Posted July 30, 2014 Great! Thanks! Maybe he will still be on in two weeks! Link to comment Share on other sites More sharing options...
UPNYGuy Posted July 30, 2014 #4 Share Posted July 30, 2014 It should still be Adrian. We tend to follow him. As far as I know he will still be there. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
UPNYGuy Posted July 30, 2014 #5 Share Posted July 30, 2014 It should still be Adrian. We tend to follow him. As far as I know he will still be there. Sent from my iPad using Forums We cruised with him in February. We saw him again in May (Haven was booked solid before we booked). He immediately recognized us and asked where we were / had not said hi to him because he heard we were on the ship. He is a gem. He implied to us that he may be back on BW after his vacation. I hope so...because we are in an owners suite for that trip. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
jfried8 Posted July 30, 2014 #6 Share Posted July 30, 2014 We will be sailing on the August 31st sailing... Will he be back by then from vaca? Sent from my HTC One_M8 using Tapatalk Link to comment Share on other sites More sharing options...
Coastalbreezes Posted July 30, 2014 #7 Share Posted July 30, 2014 From what Adrian told me, he will be on BA until end of August/early September then vacation. I am sorry he won't be on our September 21st sailing as he is my favorite concierge. I heard that Anoop will fill in for him. Tracy Link to comment Share on other sites More sharing options...
jfried8 Posted July 30, 2014 #8 Share Posted July 30, 2014 So if he won't be on our August 31st cruise, who's replacing him? Sent from my HTC One_M8 using Tapatalk Link to comment Share on other sites More sharing options...
Nalagh Posted July 30, 2014 #9 Share Posted July 30, 2014 From what Adrian told me, he will be on BA until end of August/early September then vacation. I am sorry he won't be on our September 21st sailing as he is my favorite concierge. I heard that Anoop will fill in for him. Tracy So if he won't be on our August 31st cruise, who's replacing him? Sent from my HTC One_M8 using Tapatalk Any suite quest may call the concierge desk at 1-855-625-4283, to inquire who the current Concierge is on their sailing up to 120 days prior to sailing. Anoop will be replacing Adrian, but he has been by Adrian and I very much looking forward to seeing Anoop in action on his own! TracyE, I did not realize we were on the same sailing! :cool: Link to comment Share on other sites More sharing options...
UPNYGuy Posted July 30, 2014 #10 Share Posted July 30, 2014 From what Adrian told me, he will be on BA until end of August/early September then vacation. I am sorry he won't be on our September 21st sailing as he is my favorite concierge. I heard that Anoop will fill in for him. Tracy Did he say the same thing to you implying that he will be back on BA after his vacation? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
TravelJoe Posted July 30, 2014 #11 Share Posted July 30, 2014 Did he say the same thing to you implying that he will be back on BA after his vacation? Sent from my iPhone using Forums Yes, Adrian was amazing. We were on the 7/6 sailing, and he idicated that he wants to return, but it may not be up to him. As for butler, I believe they can change, but we were also starboard in an H4 and Roy was our butler. Very helpful and provided outstanding service. Our mom was in the DOS and she needed some special attention and he could not have been more helpful and patient. Cecilio was our room steward, and also top-notch. Link to comment Share on other sites More sharing options...
fligster Posted July 30, 2014 #12 Share Posted July 30, 2014 Yes, Adrian was amazing. We were on the 7/6 sailing, and he idicated that he wants to return, but it may not be up to him. As for butler, I believe they can change, but we were also starboard in an H4 and Roy was our butler. Very helpful and provided outstanding service. Our mom was in the DOS and she needed some special attention and he could not have been more helpful and patient. Cecilio was our room steward, and also top-notch. We were in a Haven Forward Facing Penthouse with Balcony (H7) on deck 10 and had Jose as our butler. He was good for what he used him for. Only used him for chocolate croissants delivered to suite each morning. He also brought some extra treats at night for our 9 year old (cookies, gummi bears, chips). Link to comment Share on other sites More sharing options...
AEckhardt Posted July 30, 2014 #13 Share Posted July 30, 2014 We also had Roy and when my bf needed a shirt dry cleaned and pressed in a hurry, Roy made sure it was done in a few hours as opposed to a 24 turn around. He also noted that we gobbled up the cheese platter, and made sure we got several more. We didn't use him for much, but he came through when we did!! We also LOVED Ronald, our room steward! We were in the Spa Suites. Link to comment Share on other sites More sharing options...
dexddd Posted July 30, 2014 #14 Share Posted July 30, 2014 The butlers rotate rooms every 2 weeks on the BA. Link to comment Share on other sites More sharing options...
js Posted July 30, 2014 Author #15 Share Posted July 30, 2014 Wow! Thank you all so much! I wasn't expecting so many responses but so happy to read about the great service. Fingers crossed for Roy LOL Link to comment Share on other sites More sharing options...
Fishbait17 Posted July 30, 2014 #16 Share Posted July 30, 2014 Did he say the same thing to you implying that he will be back on BA after his vacation? Sent from my iPhone using Forums I spoke to him last week. He is leaving for vacation at the end of August. NCL is apparently trying to assign him to the GA after his vacation, but the BA wants him back, so for now no decision. I'm a bit bummed because I was hoping to book something with him in Sept or Oct lol.. Robin Link to comment Share on other sites More sharing options...
kylenyc Posted July 30, 2014 #17 Share Posted July 30, 2014 (edited) From what Adrian told me, he will be on BA until end of August/early September then vacation. I am sorry he won't be on our September 21st sailing as he is my favorite concierge. I heard that Anoop will fill in for him. Tracy Hi Tracy! Are you joining our roll call(s)? We're on the same sailings :) Breakaway to Bermuda http://boards.cruisecritic.com/showthread.php?t=1858678&page=23 Escape Maiden Transatlantic http://boards.cruisecritic.com/showthread.php?t=2018230&page=36 Edited July 30, 2014 by kylenyc Link to comment Share on other sites More sharing options...
Nalagh Posted July 30, 2014 #18 Share Posted July 30, 2014 I spoke to him last week. He is leaving for vacation at the end of August. NCL is apparently trying to assign him to the GA after his vacation, but the BA wants him back, so for now no decision. I'm a bit bummed because I was hoping to book something with him in Sept or Oct lol.. Robin Let me know if you will do a late October sailing, as I am in the market. Looking at The 18th on the BA as 9916 is available. I am already booked for September 21 on the BA, but I have an expiring Cruise Reward that is begging to be used for Late October (the last 2 weeks). :p Link to comment Share on other sites More sharing options...
Nalagh Posted July 30, 2014 #19 Share Posted July 30, 2014 Wow!Thank you all so much! I wasn't expecting so many responses but so happy to read about the great service. Fingers crossed for Roy LOL Imho, you can't go wrong with any Butler on the ship. I hope you enjoy!! :D Link to comment Share on other sites More sharing options...
lovetrauma Posted July 31, 2014 #20 Share Posted July 31, 2014 On my June 29th Cruise I had Adrian and we thought he was Horrible. His Assistant did a better job them him. However our Butler Lanie was Awesome. Link to comment Share on other sites More sharing options...
UPNYGuy Posted July 31, 2014 #21 Share Posted July 31, 2014 On my June 29th Cruise I had Adrian and we thought he was Horrible. His Assistant did a better job them him. However our Butler Lanie was Awesome. Really?? Adrian is well loved and is always raved about. This is surprising, and is too bad. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Coastalbreezes Posted August 4, 2014 #22 Share Posted August 4, 2014 Hi Tracy! Are you joining our roll call(s)? We're on the same sailings :) Breakaway to Bermuda http://boards.cruisecritic.com/showthread.php?t=1858678&page=23 Escape Maiden Transatlantic http://boards.cruisecritic.com/showthread.php?t=2018230&page=36 Actually I've been lurking on both; just haven't had the time to officially join in. Getting ready to put my house on the market and decide where I want to move. It's been a very stressful couple of months for me so I am very much looking forward to relaxing in Bermuda. I'll join both roll calls hopefully this week. Very excited about the TA on Escape also. I am hoping to hang in Miami for a week after and jump on board the Escape's inaugural cruise. Tracy Link to comment Share on other sites More sharing options...
smokie36 Posted August 5, 2014 #23 Share Posted August 5, 2014 We have yet to meet Adrian - we were looking forward to meeting him in September. But, we have had Anoop on a number of cruises!! He's like an old friend by now and we look forward to seeing him again! He's also fabulous and one of the best!! Link to comment Share on other sites More sharing options...
puddles99 Posted August 5, 2014 #24 Share Posted August 5, 2014 I spoke to him last week. He is leaving for vacation at the end of August. NCL is apparently trying to assign him to the GA after his vacation, but the BA wants him back, so for now no decision. I'm a bit bummed because I was hoping to book something with him in Sept or Oct lol.. Robin Super stoked to see Adrian on Sunday! We sailed with him in January and told him we hoped he'd be back on board for this cruise. Can't wait! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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