pacheco18 Posted August 5, 2014 #1 Share Posted August 5, 2014 I am trying to do on line check in and I get this message: "The system is unable to handle your request for updating embarkation information" Anyone have any idea what the problem is? Am I doing something wrong? Link to comment Share on other sites More sharing options...
Cruise Junky Posted August 6, 2014 #2 Share Posted August 6, 2014 While we're discussing web site issues, the September 23rd 2016 cruise named Amalfi Coast and Sicily goes to neither Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted August 6, 2014 #3 Share Posted August 6, 2014 While we're discussing web site issues, the September 23rd 2016 cruise named Amalfi Coast and Sicily goes to neither Maybe it now goes to Charter-istan. ;) Link to comment Share on other sites More sharing options...
Cruise Junky Posted August 6, 2014 #4 Share Posted August 6, 2014 Maybe it now goes to Charter-istan. ;) Better not, it's on journey- One is enough! ;) Link to comment Share on other sites More sharing options...
Andy Posted August 6, 2014 #5 Share Posted August 6, 2014 I am trying to do on line check in and I get this message: "The system is unable to handle your request for updating embarkation information" Anyone have any idea what the problem is? Am I doing something wrong? Hi Pacheco, I'm unsure if this is another of the many problems with the website, but you may wish to try calling Azamara's online check-in support team at 1-877-222-2526. Hope this is helpful ! Link to comment Share on other sites More sharing options...
pacheco18 Posted August 6, 2014 Author #6 Share Posted August 6, 2014 Hi Pacheco, I'm unsure if this is another of the many problems with the website, but you may wish to try calling Azamara's online check-in support team at 1-877-222-2526. Hope this is helpful ! I didn't know there was such a team I will call Thanks Link to comment Share on other sites More sharing options...
pacheco18 Posted August 7, 2014 Author #7 Share Posted August 7, 2014 (edited) I am on the phone with them now It's Guatemala They are clueless This is very sad and frustrating I can easily do on line registration for every other line I sail. The rep says that maybe it's MY computer LOL It's not. I just did online registration for Seabourn. And now the rep is back to tell me that Azamara is doing some "updating" on its computers and things should be working in a day or so. This is no way to run a business in this technological age. Edited August 7, 2014 by pacheco18 Link to comment Share on other sites More sharing options...
Andy Posted August 12, 2014 #8 Share Posted August 12, 2014 (edited) I am on the phone with them nowIt's Guatemala They are clueless This is very sad and frustrating I can easily do on line registration for every other line I sail. The rep says that maybe it's MY computer LOL It's not. I just did online registration for Seabourn. And now the rep is back to tell me that Azamara is doing some "updating" on its computers and things should be working in a day or so. This is no way to run a business in this technological age. Hi Pacheco, Sorry to hear the phone number routed to Guatemala. I've called this number in the past, and I'm virtually certain that it routed to Miami. I wonder if this is a recent change. If so, it may explain why the Azamara website is having such major problems. I cant imagine that Miami has to deal with Guatemala to improve their website - at least I hope not. Just for the heck of it, I will call the number tomorrow, and see if I'm routed to Guatemala. Edited August 12, 2014 by Host Andy Link to comment Share on other sites More sharing options...
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