njhorseman Posted November 17, 2014 #51 Share Posted November 17, 2014 I cruised on the Jewel in February 2014 and May 2014 and they had lobster advertised as surf and turf both cruises in the mdr. I read reviews from people who were on the same cruise I was on that said they had no lobster on the menu. They didn't know that surf and turf was lobster. And my lobsters, I had 2 each time, were actually pretty good. That's fine, but the latest menus do not have lobster or a "surf and turf" dish that includes lobster. Feb. 2014, and May 2014, while not long ago, are ancient history as far as NCL's menus are concerned. Link to comment Share on other sites More sharing options...
NYcruzzer Posted November 17, 2014 #52 Share Posted November 17, 2014 While not having lobster isn't a deal breaker for me it would still be nice if it was still offered. NCL's price point is somewhere between Royal and Carnival yet the those two lines still offer free lobster. If its a matter of cost or not wanting to lose revenue in the specialty restaurants on what used to be lobster night there is a viable solution. Royal and I'm pretty sure Carnival offer some premium steak and seafood selections in their MDR for an additional charge. I think if NCL offered a some premium items including prime steaks and lobster as an upcharge of say $10.00-$15.00 in their MDR the would have takers. I have read multiple postings on the Royal Boards where folks paid the upcharge to get a premium cut of beef from the Chops specialty restaurant. Link to comment Share on other sites More sharing options...
karinad Posted November 17, 2014 #53 Share Posted November 17, 2014 We were on CCL a few months ago and had lobster in the MDR. That lobster was far more superior then the lobster in Le Bistro on the Gem a couple of weeks ago. Link to comment Share on other sites More sharing options...
funat55 Posted November 17, 2014 Author #54 Share Posted November 17, 2014 That's fine, but the latest menus do not have lobster or a "surf and turf" dish that includes lobster. Feb. 2014, and May 2014, while not long ago, are ancient history as far as NCL's menus are concerned. The last edition of the online magazine came out in April. The edition that advertised the steak and lobster in the MDR was in the edition that I received today. The edition in April did not advertise steak and lobster in the MDR and the one today did. That means they changed their edition to have you believe that you can now get steak and lobster in the main dining room. So they can change their menus as often as they want but NCL shouldn't make a big deal about offering something that hasn't been on the menu in six months when they should know its the one entrée that creates for controversy then any other item on the menu. Link to comment Share on other sites More sharing options...
Barney Gallagher Posted November 17, 2014 #55 Share Posted November 17, 2014 We were on the Getaway for Springbreak and they had lobster in the main dining room. Unfortunately we missed it. Friends of ours on the cruise had plenty of lobster and said it was great. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Out to sea! Posted November 17, 2014 #56 Share Posted November 17, 2014 (edited) Very true.....except for the fact that the advertisement says Lobster. Harriet Well, I only looked at the picture in post #35 which didn't say lobster, just Surf & Turf. I did not read the article because I already know it's wrong from chats here on CC. Edited November 17, 2014 by Out to sea! Link to comment Share on other sites More sharing options...
Freckles_51 Posted November 17, 2014 #57 Share Posted November 17, 2014 Someone just off the Epic yesterday reported that surf and turf in the MDR was served with shrimp, not lobster. Link to comment Share on other sites More sharing options...
Shawnino Posted November 17, 2014 #58 Share Posted November 17, 2014 Just for my edification, are we talking about actual lobster, or is that that "langusta" from the Caribbean that some people try to slough off as "rock lobster" or whatever? Link to comment Share on other sites More sharing options...
david_sobe Posted November 17, 2014 #59 Share Posted November 17, 2014 When I read the Latitudes magazine I couldn't believe that I saw that "surf and turf" feature, which included a lobster tail. Looks like the right hand doesn't know what the left hand is doing at NCL. I guess the magazine isn't reviewed by anyone with actual knowledge of NCL's onboard operations before it's released. That's a good point. I don't like lobster and could care less about it. But it is funny NCL continues to show photos of its dining past days. Remember the thread about a year ago that had photos of those GIANT shrimp NCL used to serve in Cagneys? The poster of that thread was upset because they don't serve that anymore and the shrimp are less than half the size. I would not call it false advertising as some said and I don't think it is advertising at all. Its just not reality based. Yes it may be trivial but not sure why they don't show photos of things you can eat today in their MDR. Link to comment Share on other sites More sharing options...
njhorseman Posted November 17, 2014 #60 Share Posted November 17, 2014 We were on the Getaway for Springbreak and they had lobster in the main dining room. Unfortunately we missed it. Friends of ours on the cruise had plenty of lobster and said it was great. Sent from my iPad using Tapatalk And they served lobster in 2007 too. The menus changed. What passengers were served up until the day before the menus changed is of no relevance. There hasn't been lobster served in months. Link to comment Share on other sites More sharing options...
funat55 Posted November 18, 2014 Author #61 Share Posted November 18, 2014 Just for my edification, are we talking about actual lobster, or is that that "langusta" from the Caribbean that some people try to slough off as "rock lobster" or whatever? The Latitudes magazine described the entrée as steak and lobster. Here on the West Coast they sometimes offer Baja Lobster which is small but has a good flavor when its cooked properly. Don't know what "brand" of lobster they were trying to pass off in the ad did say: "There’s no better place to have surf with your turf than aboard a ship. After all what goes better with lobster than an ocean view? Maybe a succulent strip loin cooked to order at the perfect temperature." and one more thing the ad said: Here are some guest favorites to try next time you’re on board: COMPLIMENTARY DINING OPTIONS SURF & TURF – MAIN DINING ROOM Most of us on these boards already know that lobster was taken away long ago and though some might have been disappointed, I doubt if it was a deal breaker. I just couldn't help wondering whether there had been a recent change that would have caused them to place such an advertisement in their magazine. Guess I won't find out til next April when I'm on the Epic. Link to comment Share on other sites More sharing options...
Iluvcruising2 Posted November 18, 2014 #62 Share Posted November 18, 2014 In conclusion, no lobster. Link to comment Share on other sites More sharing options...
NYcruzzer Posted November 18, 2014 #63 Share Posted November 18, 2014 NCL monitors this board . Perhaps someone from there can clarify ? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Norwegian Cruise Line Posted November 18, 2014 #64 Share Posted November 18, 2014 Thank you for bringing this matter to our attention. It was an error in our Latitudes Magazine that has been corrected. We apologize for any confusion. Sincere gratitude, Norwegian Cruise Line Public Relations Team Link to comment Share on other sites More sharing options...
hpecorari Posted November 18, 2014 #65 Share Posted November 18, 2014 Yep, it has been corrected. It now says, "steak all ways" with four pictures. However, the last picture, Ossobucco is not actually steak. Harriet Link to comment Share on other sites More sharing options...
karinad Posted November 18, 2014 #66 Share Posted November 18, 2014 Thank you for bringing this matter to our attention. It was an error in our Latitudes Magazine that has been corrected. We apologize for any confusion. Sincere gratitude, Norwegian Cruise Line Public Relations Team To late now! Our ship has sailed! Link to comment Share on other sites More sharing options...
Out to sea! Posted November 18, 2014 #67 Share Posted November 18, 2014 Thank you for bringing this matter to our attention. It was an error in our Latitudes Magazine that has been corrected. We apologize for any confusion. Sincere gratitude, Norwegian Cruise Line Public Relations Team So that means still no lobster? :( Link to comment Share on other sites More sharing options...
karinad Posted November 18, 2014 #68 Share Posted November 18, 2014 So that means still no lobster? :( Not unless u go to one of the specialty restaurants. Even there (Le Bistro) it was not good and not worth the up-charge of $10.pp. NO LOBSTER TAIL! Link to comment Share on other sites More sharing options...
funat55 Posted November 18, 2014 Author #69 Share Posted November 18, 2014 Thank you for bringing this matter to our attention. It was an error in our Latitudes Magazine that has been corrected. We apologize for any confusion. Sincere gratitude, Norwegian Cruise Line Public Relations Team Well that settles that once and for all. Thank you NCL for clearing this up. Link to comment Share on other sites More sharing options...
david_sobe Posted November 18, 2014 #70 Share Posted November 18, 2014 NCL: Those darn cruise critic people are on us again :eek: The power of this forum always amazes me. Link to comment Share on other sites More sharing options...
mistshar Posted November 18, 2014 #71 Share Posted November 18, 2014 Thank you for bringing this matter to our attention. It was an error in our Latitudes Magazine that has been corrected. We apologize for any confusion. Sincere gratitude, Norwegian Cruise Line Public Relations Team It would be really nice if you brought the lobster back. The only time I get it is when I am on a cruise. It will be a little disappointing not to have it on our cruise in April unless I pay extra. I really don't want to pay extra because I know I will not be able to eat the steak and lobster. It would be better if you could get the lobster instead of the steak and not pay the extra $10.00. Thank you for responding to this thread. It helps to have an official answer even if it is not one we like to hear. Link to comment Share on other sites More sharing options...
Lollygil Posted November 18, 2014 #72 Share Posted November 18, 2014 Attention NCL--- LOBSTER, LOBSTER, LOBSTER :) Link to comment Share on other sites More sharing options...
Shawnino Posted November 19, 2014 #73 Share Posted November 19, 2014 "Sincere Gratitude" >> Google Translate >> No ****ing Lobster. Link to comment Share on other sites More sharing options...
johnsak123 Posted November 19, 2014 #74 Share Posted November 19, 2014 If this was in fact an error then their PR firm should be fired immedeatly I think in light of the fact that they did this they should bring back the surf and turf It amazes me that such a big corporation can make such a blatant mistake Shame on you NCL Shame on you for making the mistake and Shame on you for taking away our surf and turf Link to comment Share on other sites More sharing options...
funat55 Posted November 19, 2014 Author #75 Share Posted November 19, 2014 NCL: Those darn cruise critic people are on us again :eek: The power of this forum always amazes me. But isn't it amazing how quickly they were able to fix the mistake and re-do the ad. Hmmmmmm. Link to comment Share on other sites More sharing options...
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