Inaccurate signature shop ship models?

[ProfDave]

Just looking at my signature shop ship models in anticipation of purchasing the Ryndam and Zuiderdam models for my upcoming cruises when I noticed that my Eurodam model. although labeled as the Eurodam. was really an Oosterdam class model. Anyone encountered this problem? Who might I contact to resolve it? Or perhaps there is a rare market for mislabeled models and I should look forward to lots of money to sell this "oddity".

[sail7seas]

Does your model have the extra deck for Silk Den and Tamarind?

[Krazy Kruizers]

Call Ship Services at 1-800-541-1576 -- they may be able to get you a contact number to ask about this oddity.

[cruz chic]

You may want to try an email for past guest concerns. I bought a necklace that broke before I ever got off the ship. By the time it broke the shops were closed so I couldn't take it back. They told me who to contact and they fixed or replaced it.

[taxmantoo]

Oh no !!! Can you get a refund or sue them ? :rolleyes:

 

p.s. You bought it without verifying the authenticity! Shame on you !

Edited December 30, 2014 by taxmantoo