suekay Posted February 22, 2015 #1 Share Posted February 22, 2015 We recently re-booked an existing cruise and the new pricing includes the Select drinks package. I don't drink alcohol but do like fresh oj and water, and am wondering if anybody has successfully downgraded one of these "free" drinks packages? I am hopeful given that the Replenish package is almost half the price of the Select. Link to comment Share on other sites More sharing options...
spookwife Posted February 22, 2015 #2 Share Posted February 22, 2015 IF they allow it( and I have no idea if they would) do NOT expect to get the difference in OBC. since it cost you nothing to get the original package in the first place downgrading would not be entitled to any refund. Link to comment Share on other sites More sharing options...
suekay Posted February 23, 2015 Author #3 Share Posted February 23, 2015 I don't expect any obc. I would just be happy if they allow the change Link to comment Share on other sites More sharing options...
GUT2407 Posted February 23, 2015 #4 Share Posted February 23, 2015 I've heard of it being done on other lines, all you can do is ask what's the worst they can do say NO. Link to comment Share on other sites More sharing options...
suekay Posted February 25, 2015 Author #5 Share Posted February 25, 2015 Thank you GUT2407. I'll do that once onboard Link to comment Share on other sites More sharing options...
sue999 Posted February 25, 2015 #6 Share Posted February 25, 2015 Both my husband and myself downgraded to the replenish package when we cruised on Independence out of Southampton last June . Neither of us drink alcohol.:) Once on board we went to guest services and they sorted it out for us. Enjoy Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted February 25, 2015 #7 Share Posted February 25, 2015 Both my husband and myself downgraded to the replenish package when we cruised on Independence out of Southampton last June .Neither of us drink alcohol.:) Once on board we went to guest services and they sorted it out for us. Enjoy Yayy!! Delighted to hear that someone has done this. Trying to get a definitive answer out of UK customer services has been typically difficult. Link to comment Share on other sites More sharing options...
suekay Posted February 25, 2015 Author #8 Share Posted February 25, 2015 Ditto:D Thank you for posting. I know I can wait til I get onboard to ask, but the planner in me is glad to hear that it is possible Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted February 25, 2015 #9 Share Posted February 25, 2015 Ditto:D Thank you for posting. I know I can wait til I get onboard to ask, but the planner in me is glad to hear that it is possible Shall we go together? Link to comment Share on other sites More sharing options...
suekay Posted February 25, 2015 Author #10 Share Posted February 25, 2015 Strength in numbers:) But, we don't plan on boarding til around 3pm, you may prefer to go earlier? Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted February 25, 2015 #11 Share Posted February 25, 2015 No plans really as yet. No rush to board.... going to be on board for a long time.... but will likely be on early..... am sensing boarding may not be smooth..... :rolleyes: Will post on the Guest Community Board by Guest Services if any issues. Link to comment Share on other sites More sharing options...
suekay Posted June 2, 2015 Author #12 Share Posted June 2, 2015 (edited) To answer my own question......it is possible to downgrade to the Royal Replenish package by going to any bar or guest services at any time. They put a new sticker on your card and note it on the computer. BUT...keep a close eye on your seapass account. After a few days I noticed that I'd been charged the full price for a new package. Off I went to queue at guest services. The purser immediately emailed the beverage manager advising him to remove this charge as it was a downgrade not a purchase. I assumed this had been done, but it took 2 more visits before my account was altered. There were additions and deductions which I couldn't understand, but I finished up in credit. I certainly didn't expect to receive the difference between Select and Royal Replenish, but I think that's what happened. I wasn't going to join the queue again to find out! Edited June 2, 2015 by suekay Link to comment Share on other sites More sharing options...
capegull Posted June 2, 2015 #13 Share Posted June 2, 2015 The short answer is 'yes'. Once on board just go to the area where they are selling the drinks packages & they will just change your sticker....and they did refund me the difference! Link to comment Share on other sites More sharing options...
ruthnewark Posted June 2, 2015 #14 Share Posted June 2, 2015 Thanks, I'd been wondering about this also. Link to comment Share on other sites More sharing options...
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