Cruise Personalizer Question

[DentoAlaska]

I have "gifted" myself money for shore excursions and OBC. When I go to the cruise personalizer these dollars do not seem to be reflected. Am I looking in the right place? Are these $ not reflected since they are classified as "gifts". I have gifted a substantial amount of money and am concerned because I don't see this money. Any advice on where to look to see where I can verify that this money is indeed there?

[Bookworm1971]

They don't show up on the personalizer. I printed our confirmation email and brought it with in case there was a problem. We bought a substantial amount of OBC and Casino credit and it was all accounted for without a problem.

[jagsfan]

Just make sure you get an email confirming your purchase, for your own peace of mind.

[Colo Cruiser]

And double check once onboard. ;)

[Mingus]

I have "gifted" myself money for shore excursions and OBC. When I go to the cruise personalizer these dollars do not seem to be reflected. Am I looking in the right place? Are these $ not reflected since they are classified as "gifts". I have gifted a substantial amount of money and am concerned because I don't see this money. Any advice on where to look to see where I can verify that this money is indeed there?

 

Since items from the Gifts & Services catalog could be gifts from family and friends, they do not show on your cruise personalizer.

Request for an email confirmation, if you're purchasing for yourself.

You'll receive cards/vouchers for your purchases, in your cabin.

[RickEk]

I have "gifted" myself money for shore excursions and OBC. When I go to the cruise personalizer these dollars do not seem to be reflected. Am I looking in the right place? Are these $ not reflected since they are classified as "gifts". I have gifted a substantial amount of money and am concerned because I don't see this money. Any advice on where to look to see where I can verify that this money is indeed there?

 

You can call Princess and have them send you confirmations of each "gift".

[Thrak]

When I have "gifted" myself items - OBC, coffee card, etc - I always call Princess and ask them to send me an email confirmation that I take onboard with me. It's much easier to clear up a misunderstanding if you have the email confirmation. They are always pleasant and immediately send me email confirmation.

 

Princess: 1-800-774-6237

[DentoAlaska]

When I have "gifted" myself items - OBC, coffee card, etc - I always call Princess and ask them to send me an email confirmation that I take onboard with me. It's much easier to clear up a misunderstanding if you have the email confirmation. They are always pleasant and immediately send me email confirmation.

 

Princess: 1-800-774-6237

 

Thanks for the suggestion. I called today and was told they would send me an email receipt for the "gifts". I talked to them this morning and am still waiting to receive the email. :confused: The plan is to call and make the request once again.

[DentoAlaska]

I called again and received my email receipt within minutes. I guess I just needed to get hold of the right representative. ;)