OMG...the website sucks!

[Freedom2014]

I have not been able to go online to my cruise manager it keeps saying unable to retrieve booking please call...I just want to print out my cruise documents and luggage tag...

[m*u*g*]

'OMG...the 'WHAT' website sucks!'

 

What is this morning? Friday the 13th or something?

[Freedom2014]

'OMG...the 'WHAT' website sucks!'

 

What is this morning? Friday the 13th or something?

 

I know...Lol I just realized that...It has not been working for me since yesterday though. It told me to call but when I do the people don't know what to do.

[willing292]

Well, we are here in Venice, ready to board tomorrow. I can't access my cruises at all, although I can see by reservation #'s. My husband can log in, but RCI says he has no reservations. Their website has been screwing with us for two weeks now!

[island lady]

And when you are able to call in to customer service, don't you just love that tired old hold message? It talks about "using our award winning website". :eek: Love to know what so called award that was? :rolleyes:

 

Also love it when they talk about the show Hairspray, which has been gone for a very long time. ;)

 

I was on hold for half an hour this morning trying to access one of my reservations that would not let me in.

Customer Service was able to help me over the phone, once I got through to them, and were able to straighten it out.

Edited November 13, 2015 by island lady

[docd]

http://www.royalcaribbean.com, winner of the Golden Middle Finger Award 10 years running!

[OfTheSeasCruiser]

Well, we are here in Venice, ready to board tomorrow. I can't access my cruises at all, although I can see by reservation #'s. My husband can log in, but RCI says he has no reservations. Their website has been screwing with us for two weeks now!

 

I think reservations disappear online a day or two before your departure.