Just off Eclipse and now on Silhouette - a positive review!

[Darren267]

We are currently on Silhouette but got off Eclipse on Sunday, this is our 9th Celebrity cruise and we have never posted a review before but we wanted to share our experience of Eclipse and Aqua/Blu as there have been some recent negative reviews and we wanted to give our take on the experience.

 

We are a couple aged 32 and 35 and this is our first time in Aqua. We usually have a concierge room and eat mainly in the speciality restaurants but decided to try Aqua for these two cruises.

 

For us, many of the points covered in other reviews don't matter to us but I'll mention the water as some are interested. On Eclipse, we had daily water still but on Silhouette we were told water would only be provided on the first day. As we have a premium drinks package, it's of no consequence to us, although it's perhaps strange for it to be different on each ship.

 

The stateroom attendants were and are as good as usual. When we arrived on Silhouette there were a couple of marks on the pillow case but before deciding whether to politely ask if they could be swapped, the attendant must have spotted it himself as the pillow cases had been changed. Great service and no problem that he missed it first time round.

 

Like a lot of people, we like the canapés in concierge but recognise the quality varies, however in Aqua on Eclipse there was a noticeable improvement in the quality of the canapés. On Silhouette after two days, the canapés are more like the ones in concierge but it doesn't matter too much to us.

 

We thought Blu was outstanding in every respect. From the host Olga who always tried to keep our table free or at least keep space in the same area, to the waiters and sommelier, everyone was nice, friendly, and great fun. In our opinion, the food was outstanding in both quality and presentation. Maybe it's that we have a lower expectation level, but maybe not. Our view is you get out what you put in and you can let yourself have an amazing cruise like we did or you can do the opposite.

 

We have had access to Michael's Club before it included Sky Suites so we know the service level that it used to be and although we weren't in Michael's this cruise, it looked no different in terms of people when we were in it - i.e not very busy at all generally. We are back in Michael's for our next two cruises so we will see for sure if there is any difference but my guess is no.

 

So in summary, Eclipse and Blu are to us an excellent product and so far Silhouette is the same. So look forward to your next cruise and don't worry!

Edited January 12, 2016 by Darren267
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[davekathy]

Thanks for sharing your opinions of your Cruise. We are looking forward to our 3 April 2016 14 night Caribbean Cruise on the Eclipse.

[Bo1953]

Thank you and continue to have a great trip...

[CHEZMARYLOU]

Thank you for the review. We are on Eclipse in March & Silhouette in December. Some friends are joining us on the 12/4 Silhouette cruise, which will be their first cruise. Glad to see positive posting and hope it continues all year.