Rare erewhon Posted February 27, 2016 #26 Share Posted February 27, 2016 If the occasion arises I always comment on the Let us Know cards. One cruise ( 34 days) I wrote a thank you note after a get together was arranged for NZ cruisers.......HAL provided finger food, bought our own drinks. The concierge reported back to me that the thank you message was a first and another get together would be arranged. Link to comment Share on other sites More sharing options...
teamflames Posted February 27, 2016 #27 Share Posted February 27, 2016 There is a thread on TripAdvisor today titled what really happens to the tips, the link is to a blog from an ex employee who states the HSC is divided up based on the results of the customer satisfaction feedback Sent from my iPod touch using Forums mobile app Link to comment Share on other sites More sharing options...
Rare kazu Posted February 27, 2016 #28 Share Posted February 27, 2016 (edited) There is a thread on TripAdvisor today titled what really happens to the tips, the link is to a blog from an ex employee who states the HSC is divided up based on the results of the customer satisfaction feedback Sent from my iPod touch using Forums mobile app Thanks for the heads up on the article. I checked it out. Unfortunately it doesn't say what cruise line it pertains to and since it is a U.K. Blog, I doubt it is Hal. Edited February 27, 2016 by kazu Link to comment Share on other sites More sharing options...
Rare kazu Posted February 27, 2016 #29 Share Posted February 27, 2016 If the occasion arises I always comment on the Let us Know cards. One cruise ( 34 days) I wrote a thank you note after a get together was arranged for NZ cruisers.......HAL provided finger food, bought our own drinks. The concierge reported back to me that the thank you message was a first and another get together would be arranged. Interesting. When we were on the Westerdam last year, I sent my thank you cards to the officers that attended our meet and greet. (I always do this on my own cards). I received thank you for my thank you cards! And, at our second meet and greet, all 7 of them came back beaming and had mimosas/bloody Mary's and lovely pastries and cupcakes for us. Totally unexpected and a lovely surprise. Not sure why, but I do know those thank you cards were read ;). Link to comment Share on other sites More sharing options...
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