Negative balance question

[JenP]

I am sailing on the Radiance of the Seas on August 19 and originally booked an interior cabin. Last week, I saw that the ocean view cabins were going for less than what I paid (in full) for the interior, so RCI allowed my husband and I to switch into an ocean view guarantee cabin, which was $87 less than what I paid for the interior after the repricing. My question is whether I will get that $87 I previously paid back as a credit card refund, or as onboard credit? Or, do they just consider it an exchange?

 

I didn't ask the RCI agent the question because I wasn't the one who made the call. My husband made the call, and didn't think to ask.

[reallyitsmema]

I am sailing on the Radiance of the Seas on August 19 and originally booked an interior cabin. Last week, I saw that the ocean view cabins were going for less than what I paid (in full) for the interior, so RCI allowed my husband and I to switch into an ocean view guarantee cabin, which was $87 less than what I paid for the interior after the repricing. My question is whether I will get that $87 I previously paid back as a credit card refund, or as onboard credit? Or, do they just consider it an exchange?

 

I didn't ask the RCI agent the question because I wasn't the one who made the call. My husband made the call, and didn't think to ask.

 

Typically, they will allow you to move to the better category cabin after final payment but you will not get any OBC or refund since you are after final payment.

[awestover89]

It's just an exchange, after final payment they don't (normally) do refund or OBC. You can always call and ask, but the official stance is it's just an upgrade with no cost but no savings.

[JenP]

Thanks! I am totally okay with just an upgrade!