JVilleGal Posted July 14, 2016 #1 Share Posted July 14, 2016 Early this morning, an Avalon cruise, traveling along the Amazon River, was robbed. Most importantly, all guests and staff onboard are safe and are being escorted back to Iquitos by the Coast Guard. This afternoon, we are planning to fly our guests to Lima where hotel accommodations will be provided for them. Representatives from the ship – as well as counselors – will be with guests for the remainder of their stay. Flight arrangements are being made and we will be providing travelers compensation to cover costs of their journeys home. The safety of our passengers is always our top priority. Avalon Waterways has implemented extra security measures for this and future Amazon cruises. If you are a travel agent or an immediate family member of travelers affected by this incident, please contact Avalon Waterways at 866.397.6593 or traveleradvisory@globusfamily.com Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
garycarla Posted July 14, 2016 #2 Share Posted July 14, 2016 See this post with descriptive title. http://boards.cruisecritic.com/showthread.php?t=2378726 Link to comment Share on other sites More sharing options...
Rebel54 Posted July 14, 2016 #3 Share Posted July 14, 2016 See this post with descriptive title. http://boards.cruisecritic.com/showthread.php?t=2378726 And I posted that in there as well :) Link to comment Share on other sites More sharing options...
Shebely Posted July 14, 2016 #4 Share Posted July 14, 2016 We were on this same Amazon cruise two years ago this coming September. We felt very safe and well cared for. I realized then and now that this is a very rare occurrence. I am grateful that all of the crew and passengers are safe. I have full confidence in the Avalon Waterways operation and their contingency plans. Our Captain and crew were dedicated and very professional. Link to comment Share on other sites More sharing options...
JVilleGal Posted July 14, 2016 Author #5 Share Posted July 14, 2016 I apologize I did not see the other thread because I was on my cell phone. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rebel54 Posted July 14, 2016 #6 Share Posted July 14, 2016 I apologize I did not see the other thread because I was on my cell phone. Sent from my iPhone using Forums :) Insanity. Physically everyone is ok. The mental will be the hard part. Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted July 15, 2016 #7 Share Posted July 15, 2016 Same problem in 2009 - two Amazon river cruise ships were robbed back to back. I thought they had cleaned up the problem but apparently not. I sure appreciate Avalon's transparency and open communication! Such a fresh idea in an industry that prefers to hide their incidents. Very professional! Link to comment Share on other sites More sharing options...
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